Service Center Operations Supervisor - Second Shift

Key Accountabilities

• Leadership for all Outbound and Production Transfer operations within the warehouse.
• Effectively manage Warehouse Leads and associates.
• Build team chemistry and develop associates for future roles in the business.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Accountability for meeting Key Performance Indicators such as On Time Delivery and Units Per Hour.
• Responsible for managing daily, weekly, monthly metrics and executing on counter measures.
• Carefully coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
• Develop performance goals and objectives to achieve customer expectations and ensure accuracy and quality.
• Engage the Regional Operations Support Coordination and ICQA teams to meet internal KPI’s and customer satisfaction targets.
• Promote continuous improvement culture and lead process improvement initiatives and lean tools.
• Work with the management team to improve employee engagement by initiating and/or facilitating team building events that also support our community.

Qualifications

• A High School Diploma or equivalent - Bachelor's degree preferred.
• Excellent communication and people skills.
• Experience with Axapta & Microsoft D365 system performing complex transactions a plus.
• Good writing/administrative skills, including computer skills (word processing, graphics, spreadsheet, Minitab, etc.).
• Demonstrated proficiency in time and project management.
• Team oriented with the ability to influence others.