Service Center Operations Supervisor - 2nd Shift

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast-growing, publicly traded company (NYSE: ZWS) with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish. Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, we never forget that our people are at the center of what makes us successful. Our commitment to professional development has fueled our growth for over 100 years as a leading international supplier of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, we employ over 2,800 employees worldwide across 24 locations in the U.S., China, Canada, Dubai, and Mexico.

About the role

The Service Center Operations Supervisor – 2nd Shift oversees outbound operations, implements effective strategies, ensures shipping measures and on-time delivery, and demonstrates a strong focus on continuous improvement. The role requires a commitment to safety standards and effective people leadership skills.

Responsibilities

• Oversee day-to-day operations of the regional distribution center, ensuring efficient and timely inbound processes.
• Collaborate with vendors and internal stakeholders to streamline processes and enhance overall efficiency.
• Implement best practices to maximize productivity in receiving and handling incoming shipments.
• Analyze key performance indicators (KPIs) to measure and improve distribution center performance.
• Establish and enforce quality control procedures to meet or exceed industry standards.
• Collaborate with cross-functional teams to address and resolve quality issues.
• Conduct regular inspections and implement measures to improve overall product quality.
• Ensure strict adherence to company policies and procedures.
• Uphold safety and compliance standards.
• Lead and inspire a team of distribution center staff, fostering a positive and collaborative work environment.
• Provide coaching, feedback, and training to team members to enhance performance and skill development.
• Manage staffing levels, scheduling, and resource allocation to meet operational demands.
• Ensure strict adherence to safety protocols and regulations within the distribution center.
• Conduct regular safety training sessions and promote a culture of safety among team members.
• Investigate and address any safety concerns or incidents promptly.
• Cultivate a positive organizational culture.
• Encourage teamwork, innovation, and a commitment to excellence.
• Identify opportunities for process improvement and cost reduction.
• Implement and oversee continuous improvement initiatives within the distribution center.

Requirements

• Preferred bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.
• High school diploma required.
• Proven experience in distribution center management, with a focus on inbound and inventory control/quality assurance operations.
• Strong leadership and team management skills.
• In-depth knowledge of logistics and supply chain processes.
• Excellent communication and organizational abilities.
• Analytical mindset with a focus on continuous improvement.
• Experience with warehouse management systems (WMS) and other relevant technologies.

Pay

Annual salary: $70,000.00 - $90,000.00

Benefits

• Competitive salary
• Medical, dental, vision, STD, LTD, AD&D, and life insurance
• Matching 401(k) contribution
• Health Savings Account
• Up to 3 weeks starting vacation (may increase with tenure)
• 12 paid holidays
• Annual bonus eligibility
• Educational reimbursement
• Matching gift program
• Employee Stock Purchase Plan – purchase company stock at a discount