Service BDC
Lexus · Orland Park, IL · 1 wk ago
OTHRFull-time
About the role
Lexus of Orland is seeking a Service Business Development individual to join our growing team.
Responsibilities
- Handle all incoming calls
- Schedule all service appointments
- Respond to emails in a professional, well-spoken manner
- Make follow-up calls to ensure customer satisfaction
- Look up national service history on a daily basis
- Call customers to advise when parts are in and set up appointments for installation
- Direct customers to product information resources, including those available on the internet
- Deliver inquiries and messages intended for other sales personnel and departments promptly
- Other duties as assigned
Requirements
- Excellent verbal and written communication skills
- Proficient with Microsoft Word, Excel, and Outlook
- Strong time management, prioritization skills, and ability to multitask
- Ambitious, goal-oriented mentality and eager to improve
- Ability to hit sales quotas and closing percentages
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401k with company match
- Paid vacation