Service BDC Administrator

Responsibilities

• Handle inbound and outbound calls, including follow-up calls.
• Develop, process, manage, follow up and track all customers related to parts, service and sales departments.
• Gather accurate customer information to build a database for follow-up and retention.
• Utilize computer and phone skills within the Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications

• Ability to present information clearly and professionally.
• Ability to manage time effectively.
• Basic and phone computer skills.

Pay

The estimated annual earnings range from $35,000-$65,000, with actual pay offered varying based on skills, experience, job-related knowledge, and location. For more information about LITHIA's comprehensive benefits, visit our careers site.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Requirements

• High School graduate or equivalent, 18 years or older required.

Company Information

We are one of over 300 Lithia & Driveway dealerships nationwide. Join us and be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 200 company. We are growing fast and with growth comes opportunity!