Service and Support Administrator Supervisor
About the role
At Hamilton County Developmental Disabilities Services, we believe everyone deserves the opportunity to live a full and meaningful life. Our team makes that possible every day — and we're looking for people who want their work to matter. We are committed to building a team as diverse as the people we serve, where every member feels valued, supported, and set up to succeed.
Responsibilities
- Provides supervision, technical assistance, and support to staff in the day-to-day provision of services to individuals with developmental disabilities
- Affords leadership and guidance to a team of 6 to 11 Service and Support Administrators (SSAs)
- Reviews Individual Service Plans (ISPs), case notes, and provides feedback to improve quality
- Conducts field supervision with an SSA on your team to offer feedback and guidance
- Participates in team meetings to discuss cases, provide training, and strategize for service improvement
- Makes decisions regarding the goals and objectives of the office
- Collaborates with other SSA Supervisors and office administration to identify problems, propose solutions, and develop policies, procedures, or guidelines
- Supports individuals served in selecting a service and support administrator
- Collects data, information, and statistics to assist in the preparation of required reports
- Performs additional duties as assigned
Requirements
- Bachelor's degree required; master's preferred, in psychology, special education, human services, or related field
- Four years of full-time supervised, paid work experience in programs or services for individuals with developmental disabilities
- Ability to travel within Hamilton County as needed
- Passes criminal background checks, driver's abstract, and various abuser registry checks
Benefits
Competitive Pay
Starting salary is based on experience: $38.50/hr ($72,500.00/yr) with no experience, up to $48.13 /hr ($90,700.00/yr) with 10+ years in the same role.
Salaried role paid bi-weekly.
Work-Life Balance
36.25-hour full-time work week
Flexible scheduling and hybrid work-from-home options, 1 day per week in-office requirement (minimum, more days may be required depending on business needs)
Starting vacation accrual of 3 weeks/year, with 1 week available immediately upon hire
1 personal day per year
15 sick days allocated upon hire; accrue at 15 days per year after year one with unlimited accrual
Outstanding Benefits
Medical, Dental, and Vision coverage; HRA available for those who opt out of medical coverage
FREE medical care and prescriptions through Marathon Health
Employer-paid life insurance
Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
Wellness incentives and a robust Employee Assistance Program
Ohio Public Employees' Retirement System (OPERS): 10% employee / 14% employer contribution
Pay
Starting salary is based on experience: $38.50/hr ($72,500.00/yr) with no experience, up to $48.13 /hr ($90,700.00/yr) with 10+ years in the same role.
Salaried role paid bi-weekly.
Schedule
36.25-hour full-time work week
Flexible scheduling and hybrid work-from-home options, 1 day per week in-office requirement (minimum, more days may be required depending on business needs).
Benefits
Starting vacation accrual of 3 weeks/year, with 1 week available immediately upon hire
1 personal day per year
15 sick days allocated upon hire; accrue at 15 days per year after year one with unlimited accrual
Qualifications
- Bachelor's degree required; master's preferred, in psychology, special education, human services, or related field
- Four years of full-time supervised, paid work experience in programs or services for individuals with developmental disabilities
- Ability to travel within Hamilton County as needed
- Passes criminal background checks, driver's abstract, and various abuser registry checks
Skills
- Driven by purpose and finds fulfillment in improving the lives of others
- Communicates clearly and compassionately — in writing and in person
Benefits
Competitive Pay
Starting salary is based on experience: $38.50/hr ($72,500.00/yr) with no experience, up to $48.13 /hr ($90,700.00/yr) with 10+ years in the same role.
Salaried role paid bi-weekly.
Work-Life Balance
36.25-hour full-time work week
Flexible scheduling and hybrid work-from-home options, 1 day per week in-office requirement (minimum, more days may be required depending on business needs)
Starting vacation accrual of 3 weeks/year, with 1 week available immediately upon hire
1 personal day per year
15 sick days allocated upon hire; accrue at 15 days per year after year one with unlimited accrual
Outstanding Benefits
Medical, Dental, and Vision coverage; HRA available for those who opt out of medical coverage
FREE medical care and prescriptions through Marathon Health
Employer-paid life insurance
Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
Wellness incentives and a robust Employee Assistance Program
Ohio Public Employees' Retirement System (OPERS): 10% employee / 14% employer contribution
Pay
Starting salary is based on experience: $38.50/hr ($72,500.00/yr) with no experience, up to $48.13 /hr ($90,700.00/yr) with 10+ years in the same role.
Salaried role paid bi-weekly.
Schedule
36.25-hour full-time work week
Flexible scheduling and hybrid work-from-home options, 1 day per week in-office requirement (minimum, more days may be required depending on business needs).
Benefits
Starting vacation accrual of 3 weeks/year, with 1 week available immediately upon hire
1 personal day per year
15 sick days allocated upon hire; accrue at 15 days per year after year one with unlimited accrual
Qualifications
- Bachelor's degree required; master's preferred, in psychology, special education, human services, or related field
- Four years of full-time supervised, paid work experience in programs or services for individuals with developmental disabilities
- Ability to travel within Hamilton County as needed
- Passes criminal background checks, driver's abstract, and various abuser registry checks
Skills
- Driven by purpose and finds fulfillment in improving the lives of others
- Communicates clearly and compassionately — in writing and in person
Qualifications
- Bachelor's degree required; master's preferred, in psychology, special education, human services, or related field
- Four years of full-time supervised, paid work experience in programs or services for individuals with developmental disabilities
- Ability to travel within Hamilton County as needed
- Passes criminal background checks, driver's abstract, and various abuser registry checks