Service Advisor/Writer - FORD
Ciocca Automotive · York, PA · 4 wk ago
On-siteOTHR$40k–$80k/yrFull-time
Qualifications
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Valid driver's license and clean driving record
Responsibilities
- Oversee service orders and flow of drive lane
- Ensure that customers receive prompt, courteous, and effective service
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Assist in diagnosing vehicle problems, order parts and tools as necessary
Pay & Schedule
- Commission based pay: $40,000 - $80,000 potential annually
- Full Time to include some Saturdays
Benefits
- PTO and holidays
- Air-conditioned shops and facilities that are always being upgraded
- 401(K) retirement plan with company matching
- The top insurance program in the industry including medical, dental, prescription and vision
- Advancement within the Ciocca Automotive Family
- Employee discounts: purchases, repair, service, wash