Service Administrator
Royal Terberg Group · Location, WV · 3 mo ago
Internship
Key Responsibilities
- Raise job cards and input technician time bookings and job details
- Collate and check documentation within agreed timescales
- Finalise parts used and hours charged, and close completed jobs
- Review and process service invoices, credits, and warranty claims
- Generate reports and maintain accurate records
- Communicate effectively with internal teams and customers
- Operate within company procedures and support continuous improvement
Requirements
- Proven administration experience in a service or workshop environment
- Strong customer service skills and a professional approach
- Proficient in Microsoft Excel and Word (intermediate level)
- Able to manage and prioritize tasks efficiently under pressure
- Excellent attention to detail and time management
- Flexible and results-driven with a positive attitude
- GCSEs (or equivalent) in Maths and English desirable
Qualifications
Willingness to travel within the UK and work overtime when required
Benefits
- 25 days holiday plus Bank Holidays
- Enhanced Pension Scheme and DIS Benefit
- Employee Assistance Programme
- Health Shield Medical Cash Plan
- GP Anytime
- Training and Development
- Cycle to Work Scheme
- Care Concierge
- Occupational Health Support and Health Surveillance
- My Benefits Platform
- Independent Free Mortgage Advice