Service Administrative Asst / Clerk

About the Role

Cowin Equipment Company, Inc. is seeking a Service Administrative Assistant / Clerk for our Mobile, AL facility. The individual must be honest, assertive, innovative, self-motivated and have strong computer knowledge. Prefer someone with a basic understanding of how heavy / construction equipment dealers interact with the manufacturers to serve the end user. Must have the ability to get along well with people and communicate with customers and co-workers. The individual should have strong organizational skills, good communication skills, excellent customer relations skills, and very good computer / systems knowledge.

Responsibilities

• Reports to Manager as it relates to duties of Service Administrative Assistant / Clerk.
• Responsible for opening and closing all work-orders relating to the Customer Shop / Field Service.
• Responsible for maintaining all filing and keeping the service manuals current.
• Responsible for checking all work-orders closely and ensuring that they have correct model and serial numbers, as well as labor input.
• Assist with the telephone in the service office.
• Responsible for logging mileage and charging to appropriate jobs.
• Review work-in-process weekly for any outstanding work-orders that should be closed, follow through with closing the work-orders and report it to the Manager.
• Responsible for entering all miscellaneous charges to work-orders and distributing the proper copies.
• Responsible for matching purchase orders with work-orders and coding them to the proper accounts.
• Perform any other duties as assigned by the Manager.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid vacation and Holidays
• Short/Long Term Disability
• Growth opportunities
• Family owned and operated