Service Administrative Clerk

Responsibilities

• Must be able to close R.O.’s correctly and in a timely manner.
• Review repair orders to ensure that work is completed and additional work and authorizations are noted.
• Review technician comments to ensure they are accurate and appropriate.
• Review parts on operations to ensure they are correct (based on level of experience, foremen may need to review), verify parts personnel sign off on parts billed.
• Enter or adjust all technician time in the business system for non-warranty repairs, from foreman notation on repair orders.
• Ensure machine charges, oil, gear oil, other supplies, and sublet repairs are properly billed and documented on repair orders.
• Print customer review of repair orders. Contact customers and advise repairs are complete. Explain completed work and all charges to customers.
• Acquire customer purchase orders when necessary.
• Secure credit authorization when necessary.

Qualifications

• High School diploma or general education degree (GED).
• One month service experience and/or training; or equivalent combination of education and experience.
• Valid Driver’s License and good driving record.

Benefits

• Exceptional compensation and benefits.
• 401K and stock purchase.
• Incentives for performance.
• Training.
• Opportunity for advancement.

Pay

Minimum Pay Rate USD $18.00/Hr. Maximum Pay Rate USD $20.00/Hr.