Server Systems Administrator

About the role

As a Server Systems Administrator within Epic's Hosting entity, you will ensure our systems are in optimal condition, supporting healthcare organizations through Epic's software. You'll contribute to tool development, troubleshooting, and system monitoring, collaborating with various departments including developers, technical support, software testers, and implementation specialists.

Responsibilities

• Develop and maintain tools for operating systems
• Debug and troubleshoot code
• Maintain and monitor system health
• Create disaster and contingency plans
• Share and develop expert knowledge in systems and database administration
• Coordinate with third-party hardware vendors
• Collaborate with cross-functional teams to enhance Epic's offerings

Requirements

• Bachelor's degree in Math, Physics, Engineering, MIS, or related field
• Experience in Linux or Windows system administration, virtualization, scripting, automation, or DevOps processes
• Proven track record of academic and professional success
• Willingness to travel 1-2 weeks per year
• Eligible to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shifts
• Eligible for the Madison, WI area relocation package
• Must be eligible to work in the U.S.

Qualifications

• Strong understanding of IT infrastructure and operations
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Passion for healthcare and technology

Skills

• Linux or Windows system administration
• Virtualization and automation
• Scripting and DevOps processes

Benefits

• Comprehensive benefits package
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years
• Healthcare coverage
• Flexible work schedule options

Pay

Compensation is competitive and reflects the impact of your work on Epic and our customers.

Schedule

Shifts available: 1st, 2nd, or 3rd

Benefits

• Healthcare coverage
• Flexible work schedule options
• Comprehensive benefits package
• Stock grants
• Four-week sabbatical after five years

COVID-19 Vaccination

The Hosting team at Epic is responsible for the confidentiality, integrity, and availability of Epic Hosting. This includes following policies and procedures, escalating issues, and maintaining security responsibilities defined in policies and procedures.