Server - Steakhouse

About the role

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance. Our enthusiastic commitment to this purpose inspires and empowers us to do everything right, have fun, and be the best.

Responsibilities

• Possess full knowledge of fine dining cuisines, including French and Continental as well as table-side service
• Possess knowledge of wine and wine pairings
• Report to work station as scheduled in proper uniform and ready to work
• Complete all side-work as directed by supervisor
• Keep work area neat, clean and free of safety hazards
• Greet guests in a friendly professional manner
• Take drink orders using suggestive-selling and up-selling techniques
• Serve drinks quickly and efficiently in the proper glass with the proper garnish
• Inform guests of daily specials, soup of the day, and make menu suggestions
• Take guest orders, repeat orders to guests
• Input order into micros and send order to kitchen
• Pick up order from kitchen and serve guests
• Check back with guests within two minutes to ensure they are enjoying their meal and if they have any other needs
• Pre-bus table as needed and ensure water glasses are always full
• Offer dessert and coffee using suggestive selling techniques
• Present check at the end of the meal and thank guests for dining with us
• Adequately complete required forms and handle cash transactions accurately and in a timely manner
• Other duties & responsibilities as assigned

Requirements

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Extensive knowledge of food products, wine, liquor, and service techniques with a minimum of two (2) years of full service restaurant experience OR one (1) year of training in the Steakhouse
• Must be able to perform basic math skills; ability to read and write English
• Must be able to lift and carry 40 pounds
• Must be able to respond to visual and aural cues
• Must be able to work independently and as part of a team
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
• Ability to adequately and successfully perform all aspects of this position
• Must possess a high level of maturity, dependability, and punctuality
• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Must successfully complete Responsible Vendor Alcoholic Beverage Service and BASSET training
• Must successfully complete ServeSafe Sanitation training
• Must successfully pass job interview, including a guest service audition
• Willing to work odd and irregular hours
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Pay

$9.00–$13.00 per hour, with starting pay based on factors such as experience, qualifications, and skills.

Benefits

Eligible full-time employees may choose from a comprehensive benefits package that includes:

• Medical, dental, vision, and life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid time off
• 401(k) plan with company match
• Shift differential pay
• Discretionary quarterly bonus opportunities