Food Server - Steakhouse

Overview

Come join Team Atlantis! The Steakhouse is currently accepting applications for Food Server. Responsibilities will include; performing table maintenance, completing side work, maintaining health code standards, and providing excellent customer service for our guests according to Atlantis' and Forbes standards.

Responsibilities

• Greet guests warmly and present menus with expert knowledge of all food and beverage offerings, including daily specials, ingredients, and wine pairings.
• Take accurate food and beverage orders, using a POS system, and communicate them effectively to kitchen and bar staff.
• Serve food and beverages promptly and efficiently, adhering to fine dining service standards (e.g., proper table setting, crumbing, plate presentation).
• Anticipate guest needs and respond proactively to requests, ensuring a seamless and enjoyable dining experience.
• Maintain a clean, organized, and properly stocked workstation and dining area.
• Process guest payments accurately and handle cash and credit card transactions responsibly.
• Collaborate effectively with culinary and other front-of-house team members to ensure smooth service flow.
• Resolve guest complaints or concerns professionally and courteously, escalating issues to management when necessary.
• Adhere to all health, safety, and sanitation guidelines.
• Assist with opening and closing duties as assigned, including setting up and breaking down dining areas.

Qualifications

• Minimum of 2 years of experience as a Food Server in a fine dining or upscale restaurant environment, preferably a steakhouse.
• Extensive knowledge of food and wine, including different cuts of meat, cooking temperatures, and classic wine pairings.
• Exceptional customer service skills with a genuine desire to provide a memorable guest experience.
• Ability to work effectively in a fast-paced, high-volume environment while maintaining composure and attention to detail.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to multitask.
• Proficiency with POS systems.
• Ability to stand and walk for extended periods, lift up to 25 pounds, and perform repetitive motions.
• Must be able to work evenings, weekends, and holidays.
• High school diploma or equivalent required.