Server - Sheraton

About the role

This is a Sherman Associates owned Marriott International, Inc franchised location. Our servers play a major role in the hotel's Food & Beverage experience.

Responsibilities

• Serves multiple tables, as determined by management
• Understands Room Service, Club Lounge, Banquet and Restaurant's food and beverage menu
• Takes and fills customer orders
• Upsells alcohol and food items
• Uses the computer to ring orders and guest checks
• Interacts with all guests in a friendly/fast manner
• Accepts different types of payments and makes accurate change
• Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant
• Quickly clears and resets tables
• Checks identification of guests to ensure legal age to consume alcoholic beverages
• If consuming alcoholic beverages, observes guest's behavior, counts number of drinks served, and if the server feels they should not drive, offers
• Knows when to escalate situations for management intervention
• Completes other tasks and duties as assigned based on business needs

Requirements

• Previous hotel/hospitality or related service industry experience is strongly preferred
• Must be at least 18 years of age
• Ability to communicate effectively and follow directions in a multi-lingual environment
• Must be able to pass required Alcohol service training

Qualifications

• A passion for the mission, vision, and values of Sherman Associates

Skills

• Team player
• Excited to deliver meaningful guest experiences

Benefits

We offer a comprehensive benefits package to part-time employees which may include:

• Employer-paid short-term disability
• Employer-paid life insurance
• Employer-paid employee assistance program
• Employee fully vested 401k company match program
• Starbucks and Hotel discounts

Pay

$11.41/hour + tips!

Schedule

We are currently seeking part-time availability to include both weekdays and weekends with a preference for weekend availability to cover the evening serving shift (4:30-11 pm).

Physical Requirements

• Must be able to sit or stand in designated work area throughout the day based on business needs
• Must have the ability to move around freely throughout the designated work area
• Must be able to exert well-paced ability to reach tables and kitchen in a timely manner
• Must be able to lift up to 25-30 lbs. frequently throughout shift, and lift, carry, push, and pull up to 50 lbs. occasionally
• Requires grasping, writing, sitting or standing, moving about freely, using computer, repetitive motions, bending, reaching, crouching, and communicating effectively

Additional Screening Requirements

Must successfully meet criminal background screening requirements for position.