Server (Roxy's - Fine Dining)

Pay

Starting Pay: $12.14 + Tips

Responsibilities

• Provide warm, genuine, and attentive service to every guest from greeting through departure.
• Maintain full knowledge of menu items, specials, preparation methods, and any product shortages.
• Guide guests through the dining experience by presenting menus, suggesting items, assisting with drink selections, and answering questions.
• Communicate guest preferences, allergies, and special requests clearly to kitchen and bar teams.
• Deliver food and beverages promptly while ensuring accuracy, proper presentation, and guest satisfaction.
• Monitor tables throughout service, replenishing beverages, removing courses, and anticipating guest needs.
• Process payments accurately, issue receipts, and handle cash or credit transactions responsibly.
• Maintain cleanliness and organization of assigned sections, side work areas, and service stations.
• Adhere to grooming standards, departmental procedures, and all sanitation and health regulations.
• Demonstrate strong knowledge of POS systems, bar equipment, and restaurant service tools.
• Address guest concerns with professionalism and escalate issues when necessary.
• Complete end‑of‑shift duties including balancing paperwork and preparing the area for the next service.
• Perform additional duties or special assignments as required.

Qualifications

• High school diploma or GED (preferred).
• At least one year of food & beverage experience in a high‑volume restaurant.
• Ability to understand directions and communicate effectively in English.
• Strong guest service skills with the ability to create positive interactions.
• Knowledge of sanitation standards and safe alcohol service practices.
• Ability to work collaboratively with team members and other departments.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work in a fast‑paced environment while maintaining accuracy and composure.
• Flexibility to work nights, weekends, holidays, and varied shifts as required.

Additional Requirements

• Ability to stand, walk, and move continuously for extended periods.
• Ability to lift, carry, push, or pull up to 25 pounds as needed.
• Ability to bend, reach, and handle service items safely.
• Comfort working in a busy, high‑energy environment with fluctuating demands.
• Ability to safely handle hot plates, glassware, beverages, and cleaning chemicals.
• Compliance with all company policies, responsible alcohol service guidelines, and regulatory requirements.