Server-Moab Brewery-Paradies Lagardere-SLC International Airport

About the role

The Server is responsible for delivering exceptional customer service by interacting with guests in a friendly and timely manner, using their complete knowledge of food and beverage menus to take orders, answer questions and make suggestions. Deliver guests' orders and follow up with each guest to ensure all their needs are met. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. In joining our team, you commit to supporting this mission, by demonstrating our service standards, and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

Responsibilities

• Must have a passion for the guest! Must say “Yes”, “Please”, and “Thank You”! Must smile often!
• Exceed First Class Service standards and behavior with every guest, business partner, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Treat guest and peers in accordance with the core values of the company and FEAST (Food, Excellence, Attitude, Service, Team)
• Warmly greet and acknowledge guests promptly.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Engage with guests in a friendly and professional manner.
• Create a lasting first and last impression.
• Knowledgeable and enthusiastic about the restaurant's menu, it’s ingredients, flavor profiles, portion sizes, and preparation methods.
• Observe guests to respond to any additional requests and determine when the meal has been completed.
• Totals bill accurately and accept payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Works together with fellow employees and management to ensure that all guests have the best experience possible.
• Following our service standards which requires having a positive attitude