Server Lab Technician / Engineer

About the role

The role involves hands-on hardware assembly, system bring-up, firmware and OS configuration, and deep debug across hardware and software platforms.

Responsibilities

• Assemble, configure, and test server hardware platforms for bring-up.
• Install and configure operating systems (Linux, Windows, VMware) and drivers.
• Perform BIOS, CPLD, FW, VR, and BMC installation/flashing, including chipset driver updates.
• Connect systems to network environments using DHCP/Static IP configurations.
• Receive and investigate hardware/software issues reported by engineering teams.
• Develop and implement debug tools and procedures to accelerate issue resolution.
• Perform root cause analysis of hardware/software failures and document findings.

Requirements

• Strong understanding of computer architecture, operating systems, and firmware.
• Hands-on experience with Linux, Windows, and VMware OS installation and driver configuration.
• Proficiency in firmware/BIOS/BMC flashing and debug workflows.
• Experience with debugging tools, triage techniques, and system validation practices.
• Excellent analytical, problem-solving, and root cause analysis skills.
• Ability to work independently in high-pressure environments while collaborating effectively with cross-functional teams.

Qualifications

• Bachelor degree in Electrical Engineering, Computer Engineering, or experience on related field.
• 5+ years of experience in Data Center Server lab technician/validation & Debug.
• Familiarity with hardware assembling, racking & stacking.

Skills

• Lab operations.
• Server lab technician.
• Hardware assembly.
• System bring-up.
• Firmware.
• Operating systems (Linux, Windows, VMware).

Benefits

• Minimum 10 days of paid vacation per year.
• 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
• 10 paid holidays.
• Paid bereavement leave and jury duty.
• 401(k) Retirement Plan with employer matching.
• Medical, dental, and vision insurance.
• Accidental death and disability insurance.
• Short- and long-term disability benefits.

Pay

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Schedule

This position will require 18/7 support model, which may require to work in different shifts and weekends (40 Hrs / week).