Server Lab Technician

About the Role

UST is seeking a Server Lab Technician to join our platform bring-up and debug team in Redmond, WA. The role involves hands-on hardware assembly, system bring-up, firmware and OS configuration, and deep debug across hardware and software platforms.

What You'll Do

• Assemble, configure, and test server hardware platforms for bring-up
• Install and configure operating systems (Linux, Windows, VMware) and drivers
• Perform BIOS, CPLD, FW, VR, and BMC installation/flashing, including chipset driver updates
• Connect systems to network environments using DHCP/Static IP configurations
• Receive and investigate hardware/software issues reported by engineering teams
• Develop and implement debug tools and procedures to accelerate issue resolution
• Perform root cause analysis of hardware/software failures and document findings
• Work with engineers across firmware, hardware, and systems teams to debug and resolve platform issues
• Maintain detailed documentation of hardware/software configurations, debug activities, and results
• Train and mentor new engineers on debug procedures, tools, and platform setup
• Support customers by troubleshooting and resolving platform-level issues
• Stay current on emerging hardware, firmware, and software technologies

What You Need

• Strong understanding of computer architecture, operating systems, and firmware
• Hands-on experience with Linux, Windows, and VMware OS installation and driver configuration
• Proficiency in firmware/BIOS/BMC flashing and debug workflows
• Experience with debugging tools, triage techniques, and system validation practices
• Excellent analytical, problem-solving, and root cause analysis skills
• Ability to work independently in high-pressure environments while collaborating effectively with cross-functional teams
• Strong communication skills and proven ability to quickly learn new technologies
• Bachelor degree in Electrical Engineering, Computer Engineering, or experience in related field
• 5+ years of experience in Data Center Server lab technician/validation & Debug
• Familiarity with hardware assembling, racking & stacking

Pay

Role Location: Washington. Compensation Range: $38,000-$57,000.

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty
• Eligible to participate in the Company's 401(k) Retirement Plan with employer matching
• Full-time regular employees and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
• Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
• Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching
• Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching; they and their dependents residing in the US are eligible for medical, dental, and vision insurance
• Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
• All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws