Server (IRD)

Job Summary

The Server (IRD) is responsible for providing professional, customer-focused service to our guests, ensuring their dining experience is memorable.

Key Duties & Responsibilities

• Consistently offer professional, friendly, and engaging services in all dining outlets
• Strong familiarity with all food and beverage offerings, staying up to date on all menu changes and seasonal offerings
• Always be attentive to guest preferences, allergies, and food restrictions, providing appropriate food and beverage suggestions
• Make suggestions to guests that are appropriate to and may enhance their experience
• Always remain guest-focused and promote exceptional guest experiences
• Organize table settings, ensuring the highest level of cleanliness across outlets
• Ensure workstations are organized and stocked
• Always follow strict hygiene procedures along with the Food & Beverage regulations
• Responsible for the handling of all equipment and supplies
• Constructively cooperate with other serving specialists and the kitchen department to ensure quality service
• Follow directions from F&B Management to ensure exceptional guest service
• Promote a team-oriented environment by demonstrating strong communication and assistance with all F&B colleagues
• Perform any side-work or any other duties as assigned by management

Skills, Experience & Educational Requirements

• Minimum of 1-year experience in a service role, preferably in a 5-star resort environment
• Experience with Micros is preferred
• Excellent communication and emotional intelligence skills
• Excellent ability to work in a supportive team environment
• Montana state approved TIPS certification
• Food Handler's certification

Benefits

• Full-Time Year-Round: Full medical insurance (80% of premium paid by employer), dental, vision & life insurance (100% of premium paid by employer), 5 weeks of PTO (Paid Time Off), 8 paid holidays, uniform provided & complimentary laundering, complimentary transportation to/from resort, complimentary meal per shift, subsidized housing based on availability, discounts at F&B outlets on property, 14 nights per year at $100/night* at Kerzner Properties worldwide, winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership
• Seasonal: Uniform provided & complimentary laundering, complimentary transportation to/from resort, complimentary meal per shift, subsidized housing based on availability, discounts at F&B outlets on property, winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: - Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods - Frequent bending, twisting, stooping, reaching, and pulling - Lifting and carrying of loads weighing up to 50 pounds - Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.