Server

General Summary

The Server Person is responsible for table service in the Community dining rooms.

Principal Duties

• Sets tables and maintains workstations in proper order.
• Takes orders, provides service and requested items both graciously and courteously.
• Clears dishes from tables during and after meal service.
• Answers pertinent questions about menu items.
• Assists in maintaining a high level of customer service for our residents and their guests.
• Assists with dish washing and distribution of clean dishes if needed.
• Maintains safe and sanitary conditions in work areas.
• Maintains acceptable standards of personal hygiene and complies with department dress code.
• Completes all assigned cleaning tasks.
• Attends in-service training and education sessions as assigned.
• Performs specific work duties and responsibilities as assigned by supervisor.
• Records meal checks, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.

Qualifications

• High school diploma preferred
• Minimum of one year serving experience
• Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/license per state requirements
• Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.
• Ability to understand and follow instructions in English and communicate effectively.
• Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.
• Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness.

Physical Requirements/Working Conditions

• Works indoors; must be able to stand/walk for 100% of the workday
• Must be able to lift and carry up to 20 lbs. independently
• Must be able to push and pull bus carts weighing up to 50 lbs. independently
• Must be able to bend, stoop, reach, and balance frequently throughout the workday