Server, Brew Brothers-Full Time or Part Time (Evenings)

About the role

Serves patrons by providing information to help food and beverage selections, delivers orders refills, offering assistance in item selection. Server/Employee is well educated with menu offerings, maintains dining ambiance and clean work areas. Delivers service in upbeat, positive manner, learns guest's names, suggests items and offers assistance.

Responsibilities

• Demonstrates regular and predictable attendance; arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready-to-learn attitude
• Greets guests and team members warmly and professionally, supporting our Family Style Service culture
• Works a flexible schedule, including nights, weekends, holidays, and overtime as needed
• Prepares room for dining by table set up; i.e., condiments, napkins, utensils, menus, etc.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Helps patrons select food and beverages by presenting menu; offering cocktails, beer, or wine; suggesting courses; explaining the chef's specialties; identifying appropriate alcohol pairing; answering food preparation questions
• Transmits orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests
• Keeps kitchen staff informed by noting timing of meal progression
• Serves orders by picking up and delivering patrons' choices from bar and kitchen, delivering accompaniments and condiments from service bars
• Does not call off orders, but knows which orders were placed by guests
• Responds to additional patron requirements by inquiring of needs, observing dining process
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Concludes dining experience by thanking guests for visiting the restaurant; inviting patrons to return
• Obtains revenues by totaling charges; issuing bill; accepting payment; returning change or credit card or casino payment and signature slip to patrons
• Maintains clean work areas always, replenishes stocks at end of shift and completes end of shift duties
• Follows outlet policies and procedures for operational flow at each Side Station and floor station
• Knows and promotes customer events and programs and can provide accurate information to our guest
• Thanks Guest for coming in and invites them back as guests leave their dining area

Qualifications

• Must be at least 18 yrs. of age
• Ability to read, write, and understand English
• Communicates effectively and maintains positive working relationships with guests, coworkers, and management
• Must pass the required background check
• Report to work in a neat and clean uniform, with slip resistant shoes
• Well-groomed hair and personal hygiene are essential
• General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships
• Ability to work in a loud, fast-paced environment while handling multiple tasks under time constraints
• Requires frequent standing, walking, bending, lifting, reaching, pushing, and pulling throughout the shift
• Must be able to stand or walk 8-10 hours at a time
• Must be able to lift 15 pounds above the head
• Must be able to work a fluctuating schedule that includes nights, weekends, and holidays
• Ability to continually stand and/or walk entire shift
• Dexterity to use computerized cash register

Pay

This position typically starts at $7.50 + tips per hour.

Schedule

Works a variable schedule, including evenings, weekends and holidays.

Benefits

Team members begin accruing PTO starting on day one, and full-time employees are eligible for benefits after 90 days.

This response is AI-generated, for reference only.