Server, Brew Brothers-Full Time, Evenings

About the role

Serves patrons by providing information to help food and beverage selections, delivering orders and refills, offering assistance in item selection. Maintains dining ambiance and clean work areas. Delivers service in an upbeat, positive manner, learns guests’ names, suggests items, and offers assistance.

Responsibilities

• Demonstrates regular and predictable attendance; arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready-to-learn attitude.
• Greets guests and team members warmly and professionally, supporting a Family Style Service culture.
• Works a flexible schedule, including nights, weekends, holidays, and overtime as needed.
• Prepares room for dining by setting tables with condiments, napkins, utensils, and menus.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by presenting the menu; offering cocktails, beer, or wine; suggesting courses; explaining chef’s specialties; identifying appropriate alcohol pairings; answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices, identifying special dietary needs and requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen, delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring of needs and observing the dining process.
• Maintains table setting by removing completed courses; replenishing utensils; refilling water glasses; addressing spills or special needs.
• Concludes dining experience by thanking guests and inviting them to return.
• Obtains revenues by totaling charges; issuing bills; accepting payment; returning change, credit card receipts, or casino payment slips.
• Maintains clean work areas, replenishes stocks at the end of the shift, and completes end-of-shift duties.
• Follows outlet policies and procedures for operational flow at each side station and floor station.
• Knows and promotes customer events and programs, providing accurate information to guests.
• Thanks guests for coming in and invites them back as they leave.

Requirements

• Must be at least 18 years of age.
• Ability to read, write, and understand English.
• Must pass a required background check.
• Report to work in a neat and clean uniform with slip-resistant shoes; well-groomed hair and personal hygiene are essential.
• Ability to work in a loud, fast-paced environment while handling multiple tasks under time constraints.
• Requires frequent standing, walking, bending, lifting, reaching, pushing, and pulling throughout the shift.
• Must be able to stand or walk 8-10 hours at a time.
• Must be able to lift 15 pounds above the head.
• Must be able to work a fluctuating schedule that includes nights, weekends, and holidays.
• Dexterity to use a computerized cash register.

Skills

• General math skills
• Verbal communication
• Customer service
• Conflict resolution
• Teamwork
• Persistence
• High energy level
• Selling to customer needs
• Thoroughness
• Professionalism
• Client relationships

Pay

Starts at $7.50 per hour plus tips.

Schedule

Variable schedule, including evenings, weekends, and holidays.

Benefits

• Team members begin accruing PTO starting on day one.
• Full-time employees are eligible for benefits after 90 days.