Server / Bartender- JOEY La Jolla

About the role

This position is eligible for tips and earns a base hourly rate of $17.75/hour. The bar environment may be fast-paced and demanding, but you rise to the occasion with patience and grace.

Responsibilities

• Provide guests with friendly and attentive service throughout their dining experience.
• Show guests what Iconic Hospitality means!
• Assist guests with navigating our menu options.
• Utilize extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs.
• Timely and accurately input orders in the point-of-sale system.
• Maintain and assist with the delivery of guest beverage and food orders.
• Prepare final guest checks in a timely manner and run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Qualifications

• 1-3+ years customer service experience (or high potential with less experience).
• Valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• A passion for hospitality and a proven track record of creating world-class hospitality experiences.
• The ability to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Skills

• Genuine, warm, and caring attitude.
• Comfortable providing and receiving feedback.
• Natural problem solver with a desire to positively impact individual and team execution.
• Passionate about quality and professionalism.
• Exceptional relationship building and communication skills.
• Encourages healthy and supportive competition within the team.
• Confident, humble, and respectful demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.