Server / Bartender - JOEY Dallas

About the role

When you join the JOEY team, you can expect a warm, inclusive, and creative environment. We are committed to training, educating, and empowering our people, and we live by our culture of People Development. As a Server or Bartender, you will anticipate guest needs, exude genuine warmth and care, and seek opportunities to deliver the unexpected.

Responsibilities

• Provide guests with friendly and attentive service throughout their dining experience.
• Assist guests with navigating our menu options and recommend favorite beverage and food items.
• Ensure timely and accurate input of orders in the point-of-sale system.
• Monitor and assist with the delivery of guest beverage and food orders.
• Prepare final guest checks in a timely manner and run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Requirements

• 1-3+ years customer service experience.
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Skills

• Genuine, warm, and caring demeanor.
• Honesty and integrity.
• Comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• Natural problem solvers with an insatiable desire to positively impact individual and team execution.
• Passionate about quality and professionalism.
• Exceptional relationship building and communication skills.
• Confidence, humility, and respect.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Referral bonus program.
• Sales competitions and rewards.