Server Assistant - AVA Rooftop Bar

Server Assistant

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Restock service stations.

Busser/Runner

• Maintain strong ability to provide attention to detail.
• Carry or lift items weighing up to 75 pounds.
• Handle objects (including food and utensils), products, and bussing tubs/trays.
• Stand, bend, stoop, and kneel.
• Move about the entire facility safely and efficiently.

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Speak fluent English, other languages preferred.
• Demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Utilize reading and writing abilities to answer guest’s questions regarding the menu.
• Utilize basic mathematical skills frequently.
• May be required to work nights, weekends, and/or holidays.