SER Wait Staff PT- Banquets

Open to the public at the upcoming job fair: August 6th, 11 AM–3 PM & August 7th, 1 PM–4 PM.

Responsibilities

• Greet and take food and beverage orders from guests.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Remain attentive to the guests throughout the entire dining experience, adhering to or exceeding guest service standards.
• Complete all restocking and cleaning duties by performing opening and closing side work as instructed; polish glassware and silverware.
• Set up tables, trays, and carts.
• Maintain cleanliness standards in restaurant, wait station, and kitchen service area; adhere to the company, state, and local health board requirements.
• Promote and sell products and the amenities of Soaring Eagle Casino & Resort.
• Provide excellent customer service for all internal and external customers of the operations at all times.
• Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Maintain strict confidentiality and present a positive, professional demeanor and image at all times.

Requirements

• Must be at least 18 years of age.
• Must be able to pass a background check to meet the employment eligibility requirements as they pertain to the position.
• Must have weekend availability.
• Must be able to successfully complete and maintain TiPS (Training for Intervention Procedures) Certification as part of SECR’s commitment to responsible alcohol service throughout employment.
• Native American preference shall apply to all positions.

Qualifications

• Restaurant server experience (desired).
• Knowledge of restaurant operations and food service principles.
• Knowledge of basic math and arithmetic.
• Knowledge of all menu items including entrees, side dishes, beverages, non-alcoholic, alcoholic, wine, and desserts.
• Skill in providing excellent guest service.
• Skill in utilizing computer equipment and POS systems.
• Ability to create a friendly atmosphere and demonstrate excellent guest service.
• Ability to communicate effectively both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to interpret a variety of instructions furnished in written and oral form.
• Ability to deal with the public under stressful situations.
• Ability to be a team player.
• Ability to work flexible hours including weekends, holidays, and overnight shifts.

Physical Demands

• Frequent use of hands, wrists, and fingers associated with delivery of food and drinks.
• Required to stand for extended periods of time.
• Frequent bending, stooping, reaching, and walking.
• Normal auditory, visual acuity, and verbal communications skills.
• Occasionally lift and/or move up to 40 pounds.

Work Environment

• Frequent walking and standing in a smoking environment and contact with the general public.
• Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino, and constant machine and crowd noise.
• Extended hours and irregular shifts are required.

Pay

$8.24 per hour plus tips.