Senior Workers' Compensation Claims Adjuster (Hybrid)

About the role

Amerisure is seeking a Hybrid Senior Workers’ Compensation Claims Adjuster to join our team. This role requires expertise in Wisconsin, Kansas, Kentucky, with Minnesota or Michigan being a plus. The ideal candidate will have a bachelor’s degree or equivalent experience, 3+ years of experience handling workers’ compensation indemnity claims of medium complexity/severity, and AIC or SLA certification preferred.

Responsibilities

• Collaborate and communicate with agents, policyholders, and internal stakeholders on claims of medium complexity/severity and book of business.
• Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Collaborate with counsel to manage litigated claims.
• Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.

Requirements

• Bachelor’s degree or equivalent combination of education.
• 3 years of experience handling workers’ compensation indemnity claims of medium level of complexity/severity.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10% and travel daily between locations.

Qualifications

• Knowledgeable about Wisconsin, Kansas, Kentucky, with Minnesota or Michigan being a plus.
• Experience with workers' compensation claims of medium complexity/severity.
• Ability to obtain necessary state licenses.
• Strong communication and negotiation skills.
• Ability to manage multiple claims and meet deadlines.

Skills

• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Understanding of workers' compensation laws and regulations.

Benefits

We offer a competitive total rewards package including:

• Competitive base pay and performance-based incentive pay.
• Comprehensive health and welfare benefits.
• A 401(k) savings plan with profit sharing.
• Generous paid time off programs.

Pay

Compensation is commensurate with experience.

Schedule

The role is hybrid, requiring 3 days per week onsite at one of our offices.

Benefits

We are committed to providing a workplace that fosters excellence and professional growth. This includes:

• Recognition as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.
• A competitive total rewards package.
• Flexible work arrangements to promote work-life balance.
• Equal employment opportunity.

Company Culture

We are dedicated to creating exceptional value for our Partners For Success® agencies and policyholders, and we strive to be an employer of choice. Our Employee Value Proposition includes:

• A competitive total rewards package.
• Flexible work arrangements.
• Recognition as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.
• Equal employment opportunity.

Equal Employment Opportunity

Amerisure is an Equal Employment Opportunity employer. We prohibit retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. We are committed to maintaining a workplace free from unlawful harassment or discrimination.