Senior Workers' Compensation Claims Adjuster (Hybrid)
About the role
Amerisure is seeking a Hybrid Senior Workers’ Compensation Claims Adjuster to join our team. This role requires expertise in Wisconsin, Kansas, Kentucky, with Minnesota or Michigan being a plus. The ideal candidate will have a bachelor’s degree or equivalent experience, at least 3 years of handling workers’ compensation indemnity claims of medium complexity/severity, and an AIC or SLA certification.
Responsibilities
- Collaborate and communicate with agents, policyholders, and internal stakeholders on claims of medium complexity/severity and book of business.
- Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
- Develop a plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations, and settle claims according to guidelines.
- Establish and maintain proper reserves for each claim to accurately reflect financial exposure.
- Determine the need for, identify, and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
- Collaborate with counsel to manage litigated claims.
- Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.
Requirements
- Bachelor’s degree or equivalent combination of education.
- At least 3 years of experience handling workers’ compensation indemnity claims of medium level of complexity/severity.
- AIC or SLA certification preferred.
- Ability to obtain appropriate state licensing as required.
- Proficient computer skills including Microsoft Office Suite.
- Demonstrated successful ability to build positive relationships and partnerships within department, across the organization, and with external customers.
- Strong analytical skills and attention to detail.
- Excellent verbal and written communication skills with the ability to interact with internal and external customers.
- Ability to travel overnight up to 10% and travel daily between locations.
Qualifications
- Knowledgeable about Wisconsin, Kansas, Kentucky, with Minnesota or Michigan being a plus.
- Experience in managing claims of medium complexity/severity.
- Understanding of workers' compensation policies and regulations.
- Ability to work independently and as part of a team.
Skills
- Excellent communication skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite.
Benefits
We offer a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also provide flexible work arrangements to promote work-life balance.
Pay
Competitive base pay and performance-based incentive pay.
Schedule
This role is hybrid, requiring 3 days per week on-site at one of our offices.
Benefits
We offer a comprehensive benefits package including health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also provide flexible work arrangements to promote work-life balance.
Company Culture
We are committed to creating an inclusive and supportive workplace. We are recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance. We foster excellence and professional growth, and we are dedicated to maintaining a workplace free from unlawful harassment or discrimination.
Equal Opportunity Employer
Amerisure is an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws.