Jobs · Customer Service · Illinois

Senior Workers' Compensation Claims Adjuster (Hybrid)

Amerisure Insurance · Lisle, IL · 4 days ago
HybridCustomer ServiceFull-time

About the role

Amerisure is seeking a Hybrid Senior Workers’ Compensation Claims Adjuster to join our team. This role requires expertise in Wisconsin, Kansas, Kentucky, with Minnesota or Michigan being a plus. The ideal candidate will have a bachelor’s degree or equivalent experience, at least 3 years of experience handling workers' compensation claims, and preferably AIC or SLA certification.

Responsibilities

  • Collaborate and communicate with agents, policyholders, and internal stakeholders on claims of medium complexity/severity and book of business.
  • Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
  • Develop a plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations, and settle claims according to guidelines.
  • Establish and maintain proper reserves for each claim to accurately reflect financial exposure.
  • Determine the need for, identify, and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
  • Collaborate with counsel to manage litigated claims.
  • Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.

Requirements

The ideal candidate should possess a bachelor’s degree or equivalent experience, at least 3 years of experience handling workers' compensation claims, and preferably AIC or SLA certification. Proficient computer skills, including Microsoft Office Suite, are required. Strong analytical skills, attention to detail, excellent verbal and written communication, and the ability to build positive relationships are essential. The role requires travel overnight up to 10% and daily travel between locations.

Qualifications

The role requires a bachelor’s degree or equivalent experience, at least 3 years of experience handling workers' compensation claims, and preferably AIC or SLA certification. Proficient computer skills, including Microsoft Office Suite, are required. Strong analytical skills, attention to detail, excellent verbal and written communication, and the ability to build positive relationships are essential. The role requires travel overnight up to 10% and daily travel between locations.

Skills

  • Bachelor’s degree or equivalent experience
  • At least 3 years of experience handling workers' compensation claims
  • Preferred AIC or SLA certification
  • Proficient computer skills (Microsoft Office Suite)
  • Strong analytical skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to build positive relationships and partnerships
  • Ability to travel overnight up to 10%
  • Ability to travel daily between locations

Benefits

We offer a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also provide flexible work arrangements to promote work-life balance.

Pay

Competitive base pay and performance-based incentive pay are offered.

Schedule

This role is a hybrid position, requiring the employee to be onsite 3 days a week in one of our offices.

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