Senior Workers' Compensation Claims Adjuster (Hybrid)

About the role

Amerisure is seeking a Hybrid Senior Workers’ Compensation Claims Adjuster to join our team. This role requires expertise in Wisconsin, Kansas, Kentucky, with Minnesota or Michigan being a plus. The ideal candidate will have a bachelor’s degree or equivalent experience, at least 3 years of handling workers' compensation indemnity claims of medium complexity/severity, and an AIC or SLA certification.

Responsibilities

• Collaborate and communicate with agents, policyholders, and internal stakeholders on claims of medium complexity/severity and book of business.
• Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
• Develop a plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations, and settle claims according to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect financial exposure.
• Determine the need for, identify, and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Collaborate with counsel to manage litigated claims.
• Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.

Requirements

• Bachelor’s degree or equivalent combination of education.
• At least 3 years of experience handling workers’ compensation indemnity claims of medium level of complexity/severity.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization, and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10% and travel daily between locations.

Qualifications

• Knowledge of workers’ compensation laws and regulations.
• Experience with claims management software.
• Understanding of insurance policies and coverage.
• Ability to manage multiple tasks and meet deadlines.

Skills

• Excellent problem-solving and decision-making skills.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

We offer a competitive total rewards package including:

• Competitive base pay and performance-based incentive pay.
• Comprehensive health and welfare benefits.
• A 401(k) savings plan with profit sharing.
• Generous paid time off programs.

Pay

Compensation is commensurate with experience.

Schedule

The role is hybrid, requiring 3 days per week onsite at one of our offices. Travel is required up to 10% overnight and daily between locations.

Benefits

We offer a workplace that fosters excellence and professional growth, including:

• Recognition as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.
• Flexible work arrangements to promote work-life balance.
• Equal employment opportunity and compliance with anti-discrimination laws.