Senior Wine Educator

About the role

The Senior Wine Educator plays a pivotal role in delivering exceptional wine education experiences to guests, staff, and industry professionals. This position is part of the Lewis Cellars team, which is a luxury Napa Valley winery known for its bold, opulent reds and seductive Chardonnays.

Responsibilities

• Deliver engaging, educational, and memorable guest experiences that deepen appreciation for the winery’s wines, philosophy, and estate history.
• Lead immersive private tours and wine tasting experiences.
• Develop and present informative and interactive wine education sessions tailored to diverse audiences.
• Provide personalized wine recommendations based on guest preferences to enhance the experience and connection to the brand.
• Serve as a key extension of the management team, providing leadership, expertise, and support in daily tasting room operations.
• Design and implement internal training programs to enhance staff product knowledge, service quality, and wine sales acumen.
• Mentor junior team members and foster a culture of continuous learning and excellence.
• Support the tasting room team and hospitality managers as needed.
• Represent the winery at trade shows, industry events, and customer engagement programs.
• Cultivate strong relationships with wine club members, guests, and industry partners to enhance brand visibility.
• Drive wine sales through education-focused presentations that communicate the value, heritage, and craftsmanship of each product.

Qualifications

• 3+ years of proven experience in wine education, hospitality, or a related role within the wine industry.
• Experience in luxury hospitality or high-end wine brands.
• Advanced certification from a recognized wine education institution (e.g., WSET Level 3 or Diploma, CMS Certified Sommelier, or similar).
• Strong public speaking and presentation skills with the ability to adapt to various audience types.
• In-depth knowledge of wine production, viticulture, varietals, and food pairings.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work evenings, weekends, and travel as required for events and educational programs.
• A passion for wine, hospitality, and creating exceptional guest experiences.
• Familiarity with digital education tools, content creation platforms, or social media marketing for wine education.
• Ability to stand for extended periods and lift up to 50 pounds.
• Comfort working in varying environments, including vineyards, cellars, and event spaces.
• RBS Certification required.

Pay and Benefits

Pay Range: $27.00 - $30.00 an hour, and will be included in the tip pool. Final compensation will be dependent upon skills and experience.

• Thriving Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future.
• Virtual mental health resources, life coaching, engaging employee community groups, cash rewards for healthy habits, and fitness reimbursements.
• Career Advancement Opportunities: Clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: Investments in education, health and wellness, community development, and sustainability initiatives.
• Giving Back to the Community: Allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Additional Information

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.