Senior Window and Door Repair Technician - Everett, WA area

About the role

Provide warranty service for installed windows and doors as a member of the Field Services team. This position is based in the Greater Seattle Area to Everett, Washington, with possible overnight travel up to 40%.

Responsibilities

• Perform warranty service work on various products and accurately inspect JELD-WEN window and door products to find the root cause of service issues
• Complete daily assigned warranty field service tasks while taking quality photos and reporting accurate and complete product and construction issues
• Maintain tools and service vehicles in proper and working order
• Operate company service vehicles in a safe and considerate manner
• Become familiar with all JELD-WEN products in your coverage region
• Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently

Requirements

• Must have a valid driver's license and a clean driving record
• Weekly travel with overnight stays and overtime is a requirement, along with flexible working hours
• High School Diploma or HSED
• Safety First! – Must have a solid safety awareness
• Must have carpentry skills and use hand and power tools and measuring devices
• Ability to lift 70 lbs., climb, lift, pull, and safely perform tasks on a ladder, scaffolding, or other raised devices
• Knowledge of window and door installation and repair practices
• Strong customer service skills, excellent communication, and organizational skills
• Be dependable, self-motivated, able to problem-solve, and contribute to building a positive team environment

Qualifications

• Previous experience in construction or a similar environment is preferred
• Field service technician experience, or experience in the construction trades, is a plus

Benefits

• Competitive wage
• Service van
• Phone & other electronic devices
• Uniforms including footwear
• PPE, tools, & equipment
• Company credit card provided for meals and travel expenses
• Full benefit package: Medical, Vision, Dental, matching 401K, and more
• Professional development