Senior Vice President & General Manager, Senior Living

The Senior Vice President & General Manager, Senior Living role is seeking a strategic operator with a proven track record in scaling healthcare technology or enterprise SaaS businesses. Key responsibilities include defining and executing the business strategy, managing performance, and building customer relationships.

Requirements

• 15+ years of progressive leadership experience, including direct P&L ownership and responsibility for business performance.
• Deep understanding of the Senior Living industry, including operator economics, care delivery models, regulatory considerations, and technology trends.
• Proven track record leading customer-facing organizations such as Sales, Customer Success, Professional Services, and Support.
• Experience scaling high-growth B2B software businesses with measurable success in revenue growth and customer retention.
• Strong financial acumen, including experience managing multi-million-dollar budgets and SaaS performance metrics.
• Ability to influence cross-functional teams and drive alignment across Product, Engineering, Marketing, and Operations.
• Demonstrated ability to build trusted relationships with executive-level customers and industry stakeholders.
• Strategic thinking skills with the ability to translate market insights into actionable business plans.
• Exceptional executive presence, communication skills, and ability to represent an organization with credibility.
• Customer-focused mindset with genuine passion for improving healthcare outcomes through technology.
• Proven ability to develop talent, build diverse teams, and create high-performing organizational cultures.
• Ability and willingness to travel extensively to meet customers, prospects, and team members across key markets.
• Comfortable operating in fast-paced environments with ambiguity, evolving priorities, and significant ownership.

Benefits

• Competitive executive compensation package including base salary, bonus opportunity, and comprehensive benefits.
• Retirement plan matching options.
• Flexible paid time off programs.
• Wellness and lifestyle spending support.
• Parental and caregiver leave programs.
• Fertility and adoption support.
• Employee assistance program.
• Continuous professional development and learning resources.
• Employee recognition programs.
• Flexible remote work environment with opportunities for in-person team events and collaboration.
• Opportunity to lead a high-impact healthcare technology business and influence industry transformation.