Senior Vice President, Consumer Technology

About the role

HUNTER is seeking a Senior Vice President to join our growing Tech practice. This leader will oversee integrated account teams supporting a diverse portfolio of clients across retail, consumer technology, media, and sustainability and social impact. The SVP will serve as a strategic advisor to clients while providing leadership, mentorship, and direction to internal teams.

Responsibilities

• Drive client strategy, ensure flawless execution of integrated communications programs, foster strong client relationships, and contribute to the overall growth, operations, and culture of the Tech practice.
• Advising Fortune 100 companies and/or hyperscaler clients, leading high-performing agency teams of 10+ people, and managing large client portfolios and budgets.
• Develop strategic, creative ideas and tactical elements that meet client objectives; seek inputs from team members and counsel from MD/SLT/BLT leadership as necessary.
• Cultivate trusted relationships with clients based on demonstration of strong counsel, communications expertise, account management/coordination, team leadership, and the ability to drive the business results that benefit client's business.
• Proactively seek and sell-in incremental and integrated opportunities from across the agency's specialty services and geographies and drive opportunities for staff members to learn and grow from other staff members within the agency.
• Set yearly client budgets/stretch goals in conjunction with BLT/SLT/ELT leaders. Anticipate client issues; recognize potential fiscal challenges and take action early to correct, report and remedy any potential loss in a timely and transparent manner.
• Recognize and uphold the terms and conditions of client MSA, scopes, policies and procedures and enforce these guidelines while servicing clients and leading the teams to successful outcomes.
• Serve as lead budget tracker/manager across all account assignments. Ensure accurate time recording, expense management, contracts and negotiation with vendors/partners by: Leading agency revenue recognition process, Alert ELT-BLT-SLT supervisor to material changes in budgets in a timely and accurate manner, Submitting all expense reports, invoices, time sheets, etc. accurately and on time, Lead by example and play a visible, active and involved role as the senior leader of the account team and the senior ranks of the agency.
• Attend events, travel to client meetings, lead social outings, attend brainstorms and encourage participation in agency culture events.

Talent Leadership

• Build, lead and develop engaged, loyal and successful integrated account teams.
• Implement strategies and practice methods that reduce turnover and build loyalty.
• Cultivate an environment where diversity and inclusion are invited and celebrated.
• Manage overall team billability and drive staff utilization to ensure efficient use of all team members' time and related OOP expenses.
• Actively work with SLT teams to build integrated budgets that are fair and equitable and allow for fees to be allocated appropriately among the integrated team ranks.
• Maintain the annual performance review process, setting goals, providing constructive feedback and identifying growth opportunities for all direct reports, and extended team members, when appropriate.
• Monitor and identify issues within teams and seek HR's assistance in finding opportunities and swift and constructive resolutions.
• Ensure that staff members are following/upholding agency protocols/policies outlined in agency employee handbook and ongoing HR updates.
• Offer talent support to account teams, committees and other opportunities within the agency and work collaboratively with leaders to encourage staff growth in new areas.

Qualifications

• Dedication to agency values, exceptional client service, effective and meaningful staff development and the agency’s growth and reputation.
• Strong reputation as a trusted advisor to clients, respected champion of direct reports, collaborative partner to fellow agency leaders and invested in the profession/industries in which she/he/they operate.
• Demonstrated ability to expand existing scopes, bring leads to the agency pipeline and participate and close new business opportunities/sale of integrated services for the agency.
• Ability to develop and maintain strong relationships with potential client leads, former client contacts, industry/business connections.
• Ongoing demonstration of enthusiasm, ingenuity, integrity, respect, support, collaboration and investment in personal/professional development.