Senior Tree Care Advisor

About the Company Emerald Tree & Shrub Care is a leading provider of tree and shrub care services, known for its commitment to environmental stewardship, safety, and outstanding customer service. Serving prestigious institutions and private estates throughout New York City, Westchester County, and Fairfield County, Connecticut, Emerald offers the opportunity to work with some of the region’s most valued landscapes. About the Role As a Senior Tree Care Advisor, you will play a pivotal role in building trusted client relationships, delivering expert arboricultural solutions, and contributing to the long-term health and beauty of diverse landscapes. This position is ideal for experienced professionals seeking to advance their careers in a supportive, team-oriented environment with clear opportunities for growth and development. Responsibilities Assess the health, safety, structure, and care needs of trees and shrubs for residential, commercial, and institutional clientsDevelop and present customized recommendations for pruning, plant health care, tree preservation, removal, and related servicesBuild and maintain strong, trust-based relationships with clients through proactive communication and exceptional serviceGrow and manage a client portfolio through referrals, networking, and outreachPrepare clear, detailed proposals and follow up with prospective and existing clientsIdentify opportunities to provide clients with comprehensive, long-term landscape care solutionsCollaborate with operations teams to ensure safe, accurate, and high-quality service deliveryMonitor client satisfaction and address concerns promptly and professionallyStay current on industry research, plant health care practices, and safety standardsRepresent Emerald Tree & Shrub Care with professionalism, integrity, and technical expertise Qualifications Experience in arboriculture, tree care, plant health care, horticulture, landscaping, or a related fieldDemonstrated success in consultative sales, account management, or client relationship developmentStrong knowledge of tree and shrub identification, health assessment, and care recommendationsExcellent communication, presentation, organizational, and follow-through skillsProfessional, trustworthy, and service-oriented approachAbility to work independently and collaboratively with field and operations teamsSelf-motivated and goal-oriented, with a commitment to responsible growthISA Certified Arborist or other relevant industry credential preferredNew York Category 3A, Connecticut Arborist, or Connecticut Ornamental and Turf licensing valued Required Skills Experience in arboriculture, tree care, plant health care, horticulture, landscaping, or a related fieldDemonstrated success in consultative sales, account management, or client relationship developmentStrong knowledge of tree and shrub identification, health assessment, and care recommendationsExcellent communication, presentation, organizational, and follow-through skillsProfessional, trustworthy, and service-oriented approachAbility to work independently and collaboratively with field and operations teamsSelf-motivated and goal-oriented, with a commitment to responsible growth Preferred Skills ISA Certified Arborist or other relevant industry credential preferredNew York Category 3A, Connecticut Arborist, or Connecticut Ornamental and Turf licensing valued Benefits Paid time off (PTO) and holidays to support work-life balanceAnnual PTO increases based on years of continuous serviceOvertime opportunities during storm cleanup and peak seasonsEmployer-paid long-term and short-term disability insuranceEmployer-paid basic life & AD&D insurance401(k) retirement plan with up to 4% company matchFlexible insurance options for health, dental, and vision coverage through Cigna plansHealth Savings Account (HSA) with employer contribution or Flexible Spending Account (FSA) optionsPre-tax commuter benefits for parking, transit, and vanpoolLegal assistance plan and supplemental coverage options (critical illness, accident, hospital indemnity)Hands-on training and a clear growth path with opportunities for education and certificationSupportive, team-oriented culture and the chance to build a long-term, meaningful career