Senior Technical Services Specialist - Per diem

About the role

Job Summary The Senior Technical Services Specialist (per diem) provides technical and administrative support to the Ophthalmic Repair Department and the Department of Technology Services. This includes the installation, maintenance, operation, repair, and transportation of related equipment. The specialist also performs all functions related to the demonstration, sale, and maintenance of student medical equipment. This position is for training the new staff member.

Work type: Part‑Time. Location: Salus Campus – Elkins Park. Category: Pennsylvania College of Optometry.

Responsibilities

• Maintain and repair Optometric equipment
• Track student equipment orders and coordinate with vendors for pricing, receiving, and distribution
• Work with the Senior EHR Analyst and the Finance department tracking student orders, sales, and sales tax
• Mentor repair technicians and assist the Senior EHR Analyst with ordering parts, tools, and materials, including inventory control
• Design, engineer, and fabricate optical equipment, instruments, aids, and accessories
• Coordinate the loaner instrument program and assist in the sale and disposal of obsolete equipment
• Collaborate with faculty to confirm required equipment
• Order equipment for students in the OD & PA programs
• Coordinate equipment distribution to students
• Respond to student inquiries about their equipment
• Manage equipment warranties, which involves contacting manufacturers and sending back broken or repairable items
• Design, engineer, and fabricate optical equipment, instruments, low vision aids, teaching aids, research/development equipment, and computer accessories as needed
• Repair, adjust, and clean optics
• Calibrate, troubleshoot, and mechanically and electrically repair a wide variety of ophthalmic instruments, including both modern and obsolete models, such as keratometers, refractors, biomicroscopes, lensometers, acuity projectors, perimeters, radiuscopes, examination chairs and stands, indirect ophthalmoscopes, and microscopes
• Maintain and operate all ophthalmic and audiovisual equipment at the University and satellite sites
• Assist with supporting the University's automated ophthalmic equipment at EP, TEI, and remote Drexel satellite clinics
• Assist with supporting audiovisual equipment in lab and classroom environments as required
• Assist with the installation, configuration, troubleshooting, and repair of biomedical equipment, including M&S charts and other exam room and lab-specific equipment
• Supervise and mentor ophthalmic technicians and students