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Jobs · Information Technology · Massachusetts

Senior Technical Project Manager (HYBRID)

First Tech Federal Credit Union · Marlborough, MA · 2 wk ago
On-siteInformation TechnologyFull-time

About the Role

The Senior Technical Project Manager leads teams within a matrix environment to successfully complete projects within the Technology organization. Serves as the primary liaison between project teams, business owners, and sponsors for various systems and/or applications. This position oversees the entire project’s life cycle, applying project management and agile methodology skills to manage scope, plan work, coordinate resources, and drive execution. Projects may be small to large, cross-functional in impact, and technical in nature.

This role focuses on managing enablement-related projects such as data center migrations to public cloud (AWS), greenfield deployments in the DCU data centers, component lifecycle management, wireless and telephone infrastructure upgrades, monitoring & alerting for IT infrastructure, workstation deployments, system/server upgrades, networking upgrades and transformations, disaster recovery exercises, remediation of major audit findings, and other technically oriented projects.

Responsibilities

  • Manage projects using waterfall and agile methods when applicable.
  • Plan, estimate, and execute technology-related projects.
  • Communicate and coordinate project deliverables across IS Infrastructure, IS Development teams, and the project team to achieve milestones.
  • Develop detailed project deliverables including scope statements, schedule, resource plans, and success criteria.
  • Schedule and conduct project planning with appropriate tech leads, third-party contractors, and business stakeholders.
  • Manage day-to-day project activities to meet deliverables, manage risks, and remove team blockers.
  • Coordinate project deliverables, identify required resources, and review roles & responsibilities.
  • Coordinate project tasks such as ensuring equipment is ordered, received, and staged during project execution.
  • Coordinate team resources across projects with other Project Managers.
  • Simultaneously manage multiple IT project plans, establishing clear goals, milestones, and approach to execution.
  • Assist in building a Portfolio View of initiatives across business and IT.
  • Use sound judgment in project communication and ensure key stakeholders are apprised of project activities in a timely manner.
  • Communicate progress, risks, expectations, timelines, milestones, and other key project metrics to business and team members.
  • Contribute to the ongoing development and improvement of the Project Management Life Cycle and agile methodologies.
  • Lead the team to update support processes to capture new project enhancements, features, or updated technologies.
  • Ensure project post-implementation reviews are conducted.
  • Apply working knowledge and understanding of the ITIL (Information Technology Infrastructure Library) Framework.
  • Adhere to DCU’s project management best practices, procedures, and documentation standards.
  • Maintain a “Team Player” mentality.
  • Perform other job-related duties as assigned by Manager(s).

Requirements

  • 4-year degree in Information Systems or equivalent work experience.
  • Minimum of 2 years of direct Information Systems infrastructure experience (e.g., as a system engineer, network engineer, service desk team member, or in IT Security). May have been an Infrastructure team lead or infrastructure manager.
  • 2–4 years of Information Systems project management experience.
  • 2–4 years of experience in the Financial Industry.
  • Excellent verbal and written communication skills.
  • Strong knowledge of banking systems, technologies, and their relationship to business functions, practices, and processes.
  • Analytical and Project Management skills with a focus in financial services applications.
  • PMI or other project management certification preferred.
  • Knowledge and practical application of Agile methodology.
  • Business Process Management experience recommended.

Location

Hillsboro, OR (HYBRID) | Marlborough, MA (HYBRID)

Pay

Target compensation: $104,000 – $125,000 annually.

Benefits

  • Traditional medical, dental, and vision coverage.
  • Generous 401(k) match.
  • Paid Time Off: Accrue up to 15 days in your first year. In addition, receive 40 hours of sick time and 3 personal days, which refresh annually.
  • Paid federal holidays.
  • Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria).

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