Senior Manager, Project Manager (Hybrid)

About the Role

Enterprise Business Services Transformation team is looking for a full-time Project Manager to support transformation projects and continuous improvement initiatives through effective leadership and execution.

What You Will Do

• Lead and coordinate prioritized cross functional projects or operational initiatives on behalf of PMO leadership
• Assemble cross functional teams to drive critical outcomes
• Support Business Services leadership in managing key stakeholder relationships and expectations across the program, leveraging proper communication and risk management techniques
• Oversee the development of requirements documentation and related technical specifications to address business needs: system implementations or enhancements, regulatory changes, process/policy modifications, technology upgrades, etc.
• Leads the effort with the project team to develop risk and issue mitigation to meet productivity, quality, and organizational goals
• Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within and across multiple projects
• Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs
• Report project outcomes and risks to the appropriate management channels as needed, escalating issues as necessary based on project work plans
• Manage all project phases, including initiation, planning, execution, monitoring, control, and closure for multiple projects of varied complexity
• Create project plans, including deliverables, activities, and timelines
• Analyze project progress and when necessary, adapt scope timelines and costs to ensure the project team adheres to project requirements
• Ensures all projects are delivered on time within the stipulated scope and budget
• Works collaboratively with other departments impacting the project
• Leads communication with stakeholders and team members through the completion of the project
• Presents to functional leadership regarding the status of projects and options to address critical issues, while managing project costs to budget
• Develops close working relationships to provide insightful recommendations and guidance to improve the current processes, achieve efficiency and cohesiveness to optimize end to end business processes

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
• 5+ years of experience assembling and leading cross-functional teams, coordinating projects, and driving critical outcomes
• 5+ years of experience supporting business service leaders by managing stakeholder relationships and aligning expectations across programs
• Experience in developing documentation and technical project specifications to address business needs, including system implementations or enhancements, regulatory changes, process/policy updates, and technology upgrades
• Experience in leading project teams to develop and execute risk mitigation strategies to achieve productivity, quality, and organizational goals
• Experience establishing and maintaining project scope management processes, set quality and performance standards, and assess and manage risks across multiple projects

Qualifications We Prefer

• PMP certification or equivalent professional project management experience
• Challenge the status quo and facilitate different perspectives to drive solutions
• Demonstrate credibility and positive energy
• Able to think outside of the box, thrive in ambiguous and stressful situations
• Innovative capabilities, agile mindset requiring strategic thinking and foresight

What We Offer

• Robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care

Pay & Schedule

• Salary range: 132,400 USD - 251,600 USD
• Hybrid role – eligible candidates must reside within commuting distance of Farmington, CT, Richardson, TX, Cedar Rapids, IA, or Tucson, AZ
• Employees working in hybrid roles will work regularly both onsite and offsite; ratio of time working onsite will be determined in partnership with your leader
• Candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote