Senior Technical Program Manager, Localization (Spanish-speaking)

About the role

Remitly is a uniquely global company. Our Global Experience team builds the infrastructure that ensures Remitly's products are tailored for customers both culturally and linguistically across the entire customer journey — including how we speak to the millions of Spanish-speaking customers across Latin America and beyond, where language quality directly shapes trust and conversion. As Senior Technical Program Manager, Localization, you'll own the Spanish experience end to end: running structured experiments, feeding customer data back into copy decisions, and building the AI-powered translation workflows that scale with us. You'll create the playbook here first, then extend it to other core languages — partnering closely with product, engineering, analytics, and marketing along the way.

Responsibilities

• Own the Spanish experience across product and marketing, tailoring strategy to regional Spanish-speaking markets rather than one generic treatment
• Design and run structured experiments, such as testing terminology and messaging variations, tied to clear conversion outcomes
• Build the feedback loop from conversion and customer data back into localized copy, and design that process as a repeatable framework you can extend to other languages
• Build and continuously improve AI-powered localization and content workflows for Spanish, from prompt design to feedback loops that raise output quality over time
• Partner with cultural experts and run user testing to validate that content resonates, not just translates accurately
• Manage localization vendor relationships and budget
• Partner with engineering and design to catch internationalization issues before they reach customers
• Drive tooling strategy and automation to support scalable localization pipelines
• Maintain terminology and style guides for human and AI content

Requirements

• Native-level fluency in Spanish, with working knowledge of regional variation across Latin American markets
• 6+ years in localization program management, including tech stack management
• 3+ years working directly on client-side product or marketing localization
• Experience building, fine-tuning, or optimizing AI-powered localization or content workflows (prompt design, model evaluation frameworks, feedback loops for continuous improvement), or strong aptitude to build this capability
• Proven ability to use customer and conversion data to inform localization strategy, including designing or interpreting A/B tests
• High proficiency with translation management systems (TMS) and the broader localization tech stack
• Strong stakeholder management across concurrent, cross-functional programs

Qualifications

• Proven ability to use customer and conversion data to inform localization strategy, including designing or interpreting A/B tests
• High proficiency with translation management systems (TMS) and the broader localization tech stack
• Strong stakeholder management across concurrent, cross-functional programs

Skills

• Native-level fluency in Spanish, with working knowledge of regional variation across Latin American markets
• 6+ years in localization program management, including tech stack management
• 3+ years working directly on client-side product or marketing localization
• Experience building, fine-tuning, or optimizing AI-powered localization or content workflows (prompt design, model evaluation frameworks, feedback loops for continuous improvement), or strong aptitude to build this capability
• Proven ability to use customer and conversion data to inform localization strategy, including designing or interpreting A/B tests
• High proficiency with translation management systems (TMS) and the broader localization tech stack
• Strong stakeholder management across concurrent, cross-functional programs

Benefits

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education

Pay

The starting base salary range for this position is typically $136,000-$170,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Schedule

This is a hybrid role requiring 3+ days a week working from our Seattle, WA HQ.