Jobs · Missouri

Senior Technical Program Manager

Mastercard · O'Fallon, MO · 1 wk ago
Hybrid$96k–$163k/yrFull-time

Overview

The Security Threat and Response Management (STRM)- NES program is a dedicated collection of self-organizing, high-performing, interdependent, co-located individuals representing diverse functional roles with all the necessary skills to build foundational platform capabilities that application teams leverage. This program provides stewardship of enterprise-grade application architecture and design within the broader context of holistic software development. It drives architectural alignment, builds cross-team consensus, and leads the exploration of software innovations while enabling engineering excellence across the organization.

About the Role

As a Senior Technical Program Manager (TPM), you will drive the STRM program execution by aligning business priorities, technical strategy, and cross-functional delivery. You will partner closely with engineering, product management, and business stakeholders to deliver scalable, secure, and high-impact platform capabilities. You will own end-to-end program delivery, ensuring alignment across multiple teams, managing dependencies, mitigating risks, and enabling predictable, high-quality outcomes.

Key Responsibilities

  • Program Strategy & Planning
    • Translate business goals, technology strategy, and security priorities into scalable program roadmaps and execution plans.
    • Partner with Product Managers and Architects to align feature roadmaps with long-term platform strategy.
    • Decompose complex initiatives into manageable programs, milestones, and deliverables.
    • Drive clarity on program scope, success metrics, and measurable outcomes.
    • Continuously assess platform gaps and initiate programs to address emerging needs.
    • Use data, operational metrics, and customer feedback to refine priorities and guide roadmap evolution.
  • Execution & Delivery
    • Own end-to-end delivery of large, cross-functional technical programs.
    • Define program milestones, manage dependencies, and ensure alignment across engineering and partner teams.
    • Proactively identify, track, and mitigate risks, issues, and blockers impacting delivery.
    • Monitor program health through metrics, dashboards, and regular status reviews.
    • Ensure high-quality releases by embedding testability, observability, and operational readiness into delivery processes.
    • Drive release readiness, launch coordination, and post-launch monitoring to ensure stability and adoption.
    • Investigate anomalies in system or program performance and coordinate resolution with appropriate teams.
  • Cross-Functional Leadership & Communication
    • Collaborate with Product Managers, Architects, Engineering teams, and business stakeholders to align priorities and execution.
    • Facilitate cross-team planning, technical reviews, and program governance forums.
    • Communicate program status, risks, and trade-offs effectively to both technical and non-technical stakeholders.
    • Drive decision-making through structured problem-solving and data-driven insights.
    • Ensure alignment across dependent programs and platforms to avoid delivery conflicts.
  • Operational Excellence
    • Establish and improve scalable program management practices, processes, and governance models.
    • Drive continuous improvement through retrospectives, feedback loops, and best practice adoption.
    • Ensure compliance with security, reliability, and operational standards.
    • Promote automation, efficiency, and standardization across program execution.
  • Growth & Mentorship
    • Provide leadership and mentorship to junior TPMs and team members.
    • Foster a culture of accountability, collaboration, and continuous learning.
    • Build strong internal networks to drive alignment and program success.
    • Act as a thought leader in program management and technical execution excellence.

Qualifications

  • Significant experience in Technical Program Management, preferably in platform, security, or infrastructure domains.
  • Strong understanding of software development lifecycle, distributed systems, APIs, and platform architectures.
  • Proven track record of delivering complex, cross-functional technical programs at scale.
  • Expertise in managing dependencies, risks, and trade-offs across multiple teams.
  • Strong analytical and problem-solving skills with a data-driven approach to decision-making.
  • Excellent communication and stakeholder management skills across all organizational levels.
  • Experience working in Agile/Scrum and hybrid delivery models.
  • Ability to influence without authority and drive alignment in highly matrixed environments.

Pay

O'Fallon, Missouri: $96,000 - $163,000 USD

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