Senior Supply Chain Program Manager, Amazon Leo

Key job responsibilities

• Drive the spare parts supply chain strategy for hardware deployment to Forward Stocking Locations (FSL); define inventory positioning, replenishment logic, and in-stock targets across all regions
• Develop and manage programs with dependencies across multiple teams and geographies; proactively identify risks, create mitigation plans, and escalate effectively to maintain speed
• Manage the end-to-end lifecycle of supply chain operations for hardware, including post-delivery support and out-of-warranty part replacements
• Use data analytics to establish program metrics and leading indicators that quantify supply chain health, operational efficiency, and supplier performance; leverage data to drive prioritization and trade-off decisions
• Document and standardize processes; create playbooks and Standard Operating Procedures aligned with cross-functional stakeholders
• De-risk delivery timelines and critical escalations through mechanism creation and establishing clear ownership
• Drive continuous improvement initiatives that streamline deployment workflows, eliminate redundant steps, and create predictable, repeatable processes
• Prioritize projects and activities to deliver maximum impact and reliable on-time hardware delivery

Basic Qualifications

• Bachelor's degree
• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements
• 5+ years of experience in supply chain, logistics, or operations
• Experience managing programs across cross-functional teams, building processes, and coordinating implementation across multiple geographies
• Experience with data analytics, establishing program metrics, and using data to drive prioritization, reporting, and decision-making

Preferred Qualifications

• Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
• Project Management Professional (PMP) or equivalent certification
• Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience scaling a team through growth periods
• Leverage Lean Six Sigma Green or Black Belt certification with demonstrated application to supply chain processes
• Experience with hardware deployment for telecommunications, satellite, or critical infrastructure environments
• Experience with global logistics, trade compliance, and spare parts or aftermarket supply chains
• Experience defining program strategy, end-to-end roadmaps, and contributing to organizational planning