Senior Supervisor Information Systems
About the role
Under the direct supervision of regional IS Management, this position assists in the planning, organization, supervision, coordination and enhancement, maintenance and repair of the sites computer, conventional and wireless telecommunications systems and infrastructure.
Responsibilities
- Provides leadership and demonstrates a passion for results around the successful implementation of Shared Services IS
- Assigns, supervises and reviews the work of Supervisors for assigned work unit
- Works with IS Supervisor(s) in the development, training and mentoring of local IS support technicians including PC Technicians and LAN Administrators
- Mentors IS staff in safe work behavior
- Maintains projected IS cost forecasts and reconciles actual to budgeted IS spend for the site
- Performs other duties as required
Requirements
- Bachelor's degree in Computer Science, Information Technology, or closely related field and five (5) years of experience in a computer technology service delivery capacity; OR
- Associate's degree or IT Certificate and seven (7) years of related IT experience; OR
- High School diploma or GED and nine (9) years of experience in a computer technology service delivery capacity
Qualifications
- Knowledge of computer hardware, software, conventional and wireless telecommunications networks
- Knowledge of technical journals, software manuals, hardware manuals used in the installation and maintenance of computer systems
- Knowledge of computer peripherals, including printers, modems, scanners, fax machines and specialized adaptive equipment
- Knowledge of occupational hazards and safety precautions
- Skilled in following safety practices and recognizing hazards
- Able to motivate, communicate with and instruct/train others, using both technical and non-technical language to explain complex subjects and processes
- Able to communicate effectively, both orally and in writing, and present information to a wide variety of audiences
Skills
- Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
- Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
- Ability to work in a potentially stressful environment
- Ability to work in an office setting occasionally and in a mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
Benefits
The estimated annual pay range for this role is currently $85,000-$116,500. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.
Pay
The estimated annual pay range for this role is currently $85,000-$116,500. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.
Schedule
This role is eligible for non-standard schedules, including shift work (other than day shift) at a 24/7, 365-day operation.