Senior Strategic Account Manager, Financial Services

About the role

Nova Credit is seeking a Senior Strategic Account Manager (IC4) to join our team. This full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area reports to the Head of Financial Services. The ideal candidate will have 8+ years of experience managing enterprise-grade financial services customers, including top 20 banks and large financial institutions.

Responsibilities

• Understand Nova Credit's value proposition, product, and processes, along with our prospects and customers' business models, macro environments, and organizations
• Meet prospects and customers; begin defining account plans focused on rapid scaling and differentiation strategies
• Identify and research new business development opportunities within your portfolio
• Master the full Nova Credit Product Platform with a deep focus on Financial Services use cases, including user acquisition funnels, credit risk decisioning, and portfolio growth strategies for lenders
• Proactively establish external relationships, drive the pre-sales process, lead Quarterly Business Reviews (QBRs) / Executive Steering Committees (where relevant), interface with C-suite executives at Financial Services organizations to align on joint business objectives and growth targets
• Lead & execute targeted business development activities to generate new pipeline
• Effectively use data analytics to understand customer acquisition patterns, portfolio performance, and usage optimization for consumer lending products
• Develop compelling strategic narratives and presentations tailored to different executive audiences
• Deliver significant revenue growth in line with company projections through strategic account expansion
• Qualify and execute expansion opportunities spanning consumer acquisition marketing, credit policy optimization, and technology enhancements, including up-sells and cross-sells tailored to fast-scaling consumer lenders
• Serve as Nova's "voice of the consumer lending customer" by surfacing feedback and advocating for roadmap priorities that strengthen value for your book of business
• Mentor team members and contribute to best practices for managing high-growth Financial Services accounts

Qualifications

• 8+ years of experience as an Enterprise Account Manager, Strategic Partnerships Lead, Management Consultant, or Enterprise Account Executive, ideally, with proven success managing enterprise-grade financial services customers, including Top 20 banks and large financial institutions
• Demonstrated expertise in both account management and business development, with experience in identifying and closing new business opportunities alongside expertly managing existing accounts
• Executive-level communication and strategic synthesis skills - Ability to distill complex concepts into strategic narratives for C-suite audiences, with proven storytelling abilities and diplomatic probing skills to uncover true customer needs; experience in structuring problems and delivering executive-ready recommendations
• Hyper-ownership mentality with coachability - Strong sense of urgency and accountability, with the ability to manage numerous high-complexity enterprise accounts while receiving feedback constructively and continuously improving
• Data-driven problem solver - Keen ability to support complex business decisions and provide innovative solutions with rapid time-to-value for financial services clients
• Entrepreneurial mindset - Thrive in fast-paced environments with high autonomy, proactively seeking revenue opportunities, and building new processes across technical and business teams

Pay

$264,000 - 330,000 USD

The above compensation range is for U.S.-based candidates and is dependent on individual experience, skills, education, location, and qualifications. We consider all elements of compensation to be a part of the value we provide to Novans. This may include base salary, equity grants, incentive compensation for eligible roles, professional development, flexible PTO, and tenure rewards.

Schedule

This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area.