Senior Account Manager, Strategic

About the role

The CB Insights Senior Strategic Account Manager is responsible for managing and growing a portfolio of our highest-value enterprise accounts, including leading corporations, investors, and consultancies shaping global industries. This role blends relationship stewardship with a growth mindset: cultivating platform adoption and advocacy while identifying and driving expansion opportunities across divisions, geographies, and new use cases. You’ll operate as a trusted advisor to senior stakeholders and economic buyers, articulating ROI and strategic impact while uncovering new opportunities to embed CB Insights deeper into their workflows through our platform, data solutions, and APIs.

Responsibilities

• Own and grow a portfolio of strategic accounts, driving both retention and expansion through proactive account planning and consultative engagement.
• Partner with senior stakeholders and economic buyers to demonstrate clear ROI, link insights to business outcomes, and influence long-term strategy.
• Collaborate with SDRs to identify and pursue new opportunities, referrals, and whitespace within enterprise clients.
• Sell and expand data solutions, including API integrations, data feeds, and workflow-based solutions.
• Develop and execute Strategic Account Plans, including mapping key stakeholders, setting growth goals, and tracking engagement and adoption.
• Run renewal and expansion cycles end-to-end, including negotiations, pricing discussions, and contract execution.
• Leverage data and analytics to anticipate risk, spot growth potential, and drive proactive engagement.
• Serve as a thought partner to clients, offering insights on emerging technologies, market shifts, and innovation trends.
• Continuously improve account management processes and share best practices across the Strategic Account Management team.

Requirements

• Bachelor’s degree in business, economics, finance, or related field.
• At least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses.
• Proven track record of retaining and expanding large enterprise accounts, with comfort in both farming and hunting motions.
• Experience managing executive-level relationships and navigating complex organizations.
• Strong commercial and negotiation skills, with ability to align value with business outcomes.
• Familiarity with data integrations, APIs, and data feed solutions.
• Expertise using CRMs (Salesforce preferred), Excel, and BI tools to track performance and communicate insights.
• Excellent communication and presentation skills; capable of influencing at senior levels.
• Highly intellectually curious, adaptable, and self-driven with a strong growth mindset.

Qualifications

• Bachelor’s degree in business, economics, finance, or related field.
• At least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses.
• Proven track record of retaining and expanding large enterprise accounts, with comfort in both farming and hunting motions.
• Experience managing executive-level relationships and navigating complex organizations.
• Strong commercial and negotiation skills, with ability to align value with business outcomes.
• Familiarity with data integrations, APIs, and data feed solutions.
• Expertise using CRMs (Salesforce preferred), Excel, and BI tools to track performance and communicate insights.
• Excellent communication and presentation skills; capable of influencing at senior levels.
• Highly intellectually curious, adaptable, and self-driven with a strong growth mindset.

Skills

• Consultative selling and relationship management.
• Data integration and analysis.
• CRM proficiency (Salesforce preferred).
• Excel and BI tool expertise.
• Communication and presentation skills.
• Strategic thinking and problem-solving.
• Client relationship management.
• Commercial negotiation and deal-making.

Benefits

• Competitive cash compensation.
• Comprehensive healthcare coverage (PPO, HSA, and FSA options).
• Mental health resources.
• 401(k) with company match.
• Annual professional development stipend.
• Generous paid time off.

Pay

$110,000 - $125,000 USD

Schedule

Full-time