Senior Strategic Account Manager
About the role
As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long-term success of the organization. You will identify cross-sell, up-sell, and repeat sales opportunities and work to resolve any issues or concerns to ensure customer satisfaction.
Responsibilities
- Lead the development and execution of strategic account plans at key, named accounts.
- Drive new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
- Continuously develop relationships with priority customer stakeholders, understand their key business issues, and recommend ways to deliver value.
- Serve as a liaison between the field and Global Accounts teams to pursue new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increase customer wallet-share.
- Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
- Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Lead solution development efforts that best address customer needs.
- Engage supplier sales resources to enlist their support and create solutions.
- Expert in strategic selling and take the lead in high-level sales engagements.
- Provide pre- and post-call coaching to the branch sales team.
Requirements
- High School Degree or equivalent required; Bachelor’s Degree preferred.
- 5+ years of proven sales experience as a strategic account manager of large account portfolios.
- Experience managing multiple stakeholders and projects.
- History of success maintaining and developing key relationships.
- Success in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
- Ability to understand where potential exists in assigned accounts and recognize and create opportunities.
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
- Strong negotiation and problem-solving skills.
- Proficiency with CRM software and Microsoft Office.
- Self-starter able to work efficiently under pressure.
- Ability to travel up to 25%.
Pay
$106,537 - $133,171 annually. This amount reflects the range Wesco reasonably believes it will pay for the position; actual offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure providing additional compensation based on sales results.
Benefits
Wesco offers a benefits program for eligible employees, which may include:
- Paid time off
- Medical, dental, and vision coverage
- Retirement savings plans
About the team
At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a dependable world. Wesco’s greatest asset is our people. We foster a workplace where every individual is respected, valued, and empowered to succeed, promoting a culture grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace unique perspectives. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.