Senior Strategic Account Manager

About the role

Spectrio is a leading provider of comprehensive digital signage solutions headquartered in Tampa, Florida, serving over 150,000 global client locations across industries such as automotive, healthcare, and financial services. The company is recognized as a fast‑growing Tampa Bay area employer (Fast 50, Tampa Bay 200, Inc. 5000 honoree) and its digital signage software is praised on Capterra and G2 and has won multiple awards. This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work.

Responsibilities

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company‑strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one‑ and three‑year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Calls on the existing client base to sell additional Spectrio services.
• Leverages prospecting skills to bolster pipeline with additional leads, while contributing to best practices to support the success of the greater Spectrio team.
• Drives an effective sales process to achieve monthly and quarterly sales goals.
• Actively prospects to supplement the lead flow provided by a dedicated team of Client Care Specialists.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree in Business Administration, Marketing, or other related field is required.
• 5+ years’ senior account management sales experience.
• Experience selling in the technology landscape working between both marketing and information technology teams.
• A track record of hitting and exceeding goals.
• Proficiency with Salesforce and NetSuite preferred.
• Achieves assigned sales quota in designated strategic accounts.
• Meets assigned expectations for profitability.
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company expectations.

Benefits

• Work From Home – Remote Culture
• Internet Allowance per month
• Vacation/Personal Time: Prorated PTO that accrues per pay period after 30 days of employment – < 3 Years of Service: 15 days per year; 3‑5 Years of Service: 17 days per year; 5+ Years of Service: 20 days per year
• Paid Sick Leave: All employees accrue up to 40 hours (5 days) of sick time per year
• Company Paid Holidays: 10 observed holidays per year
• Medical Insurance: Three plan options (Low HSA, Mid, and High Plans)
• Dental Insurance: High and Low PPO plan options
• Vision Insurance
• Basic Life Insurance: $50,000 policy, 100% employer‑paid
• Short‑Term Disability: 100% employer‑paid; covers 60% of weekly salary for up to 26 weeks
• Voluntary Benefits: Optional purchase of Voluntary Life/AD&D, Long‑Term Disability, Accident, Critical Illness, and Hospital Indemnity
• Pet Benefits Plan
• Employee Assistance Program (EAP): Confidential 24/7 support