Senior Store Sales Manager

May provide support to stores in Bothell, WA as needed.

About the role

As a Senior Store Manager, you will lead the Mattress Firm vision, company initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising across multiple store units. You will drive related KPI results, support the omni-channel experience, and ensure teams always put the customer at the center, creating a compelling and engaging environment for Mattress Firm team members.

Responsibilities

• Drive individual and team sales performance and KPIs
• Train and coach store employees in sales, product knowledge, and operating activities; provide constructive feedback, annual performance reviews, and Individual Development Plans
• Create an environment where customers always have an exceptional experience
• Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
• Assist in multi-store staffing, interviewing, and hiring qualified candidates
• Develop skills, competencies, and product knowledge through assigned coursework, training, and other company-led activities
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.) utilizing Operations team support and tools
• Achieve or exceed individual store financial targets through effective execution and customer service
• Ensure store execution of product merchandising, marketing, and POP standards
• Ensure company policies, including appearance and functionality standards, and state regulations are followed
• Partner with marketing to plan, implement, and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
• Lift or move 50+ pounds

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Pay

Competitive pay range of $97,000 to $119,000 per year, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the company.

Legal authorization to work in the United States without the need for sponsorship is required. Proof of eligibility to work in the United States will be requested.