Senior Staff Program Manager, Creator Partnerships
About the role
withcontaining that intro. - Responsibilities: bullet list under "What You'll Be Doing". That's responsibilities. - Requirements/Qualifications: "What You Should Have" includes passion, 7+ years, familiarity, built programs, biased to ship, comfortable leading, cross-functional partner. That's qualifications/requirements. Could split into Requirements and Qualifications but we can combine? The instruction: prefer few substantive sections over many thin ones. So we could have one section "Requirements" covering both. But we also have "Bonus Points" which are nice-to-have; could be under "Preferred Qualifications" or "Skills". But we need to decide. We have Pay: "The US base salary range for this full-time position is $256,000 to $288,000 + equity + benefits." Also note about compensation details. So we have Pay section. Schedule: Not mentioned. No schedule info. So we should not include Schedule. Benefits: Not explicitly listed besides "equity + benefits". No detail. So we should not include Benefits unless specific. The posting mentions "+ equity + benefits" but no detail. According to rule: never create Benefits section unless posting actually states them. It does mention benefits generically but not specifics. Likely we should not include Benefits because no specific benefits listed. However we could include a short note? The rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "+ equity + benefits" but that's vague. I'd argue it's not specific enough; better to omit Benefits. Pay: we have specific range, so include Pay. Skills: Could be included under Requirements; but we could have a Skills section for things like "cross-functional partner", "biased to ship", etc. However we can combine. We need to avoid duplication. Let's extract content: About the role: first paragraph(s) up to "You’ll report to the Director of Marketing, Player Communications and partner closely with Support, Product, Marketing, Communications, Partnerships, Policy, and more." Responsibilities: bullet list under "What You'll Be Doing". Each bullet starts with a verb. Requirements/Qualifications: bullet list under "What You Should Have". Also "Bonus Points" could be separate". We could have sections: About the role, Responsibilities, Qualifications, Pay. We need to preserve all substantive info. So include Bonus Points as part of Qualifications maybe as a sublist? Could add a
- with note "Preferred qualifications:" but we need to keep content.
We'll put all under Qualifications: include both required and bonus points.
We need to avoid creating sections with filler. So we will have:
- ... ...
- ... ...
About the role
...
Responsibilities
Qualifications
inside the section before the list. That's okay. Pay:
Pay
The US base salary range for this full-time position is $256,000 to $288,000 + equity + benefits. ...
Also include note about compensation details. We must not include relocation assistance? That's substantive; could be included in About the role or maybe a separate section? Not in allowed headings. Could fold into About the role paragraph. We must not include boilerplate like EEO, privacy policy, etc. So remove those lines. Let's craft. First, extract About the role text: "Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Creators are people who build audiences across the internet: influential voices whose communities listen to them and want to spend time together. Many of those communities already live on Discord, but our relationship with creators has grown organically. We have an opportunity to listen more closely, serve them more intentionally, and build a relationship that reflects the role they play on our platform. We’re hiring a Senior Staff Program Manager to build Discord’s approach to creators from the ground up. You’ll begin with a selected group of creators already using Discord, build the fundamentals that serve them well, and develop programs that make their experience on Discord better. Over time, you’ll turn what works into programs that can serve creators at scale and, eventually, give new creators more reasons to choose Discord. This is a senior individual contributor role for someone who can lead through judgment, relationships, and execution. You’ll report to the Director of Marketing, Player Communications and partner closely with Support, Product, Marketing, Communications, Partnerships, Policy, and more." That's the about. Now Responsibilities bullets: - Build Discord’s creator strategy from the bottom up, starting with direct conversations and a clear understanding of what creators already on Discord need from us. - Bring together the creator work that exists across Discord today, establish clear ownership, and turn a collection of early efforts into a coherent program. - Define who we mean by creators and develop an initial approach for selecting and serving a trusted group across games, platforms, formats, and communities. - Create more than one program for creators, beginning with the fundamentals: accelerated support, clear paths for escalation, and reliable channels for two-way communication. - Manage relationships with important creators directly. - Understand how they use Discord, help them solve meaningful problems, and build trust by following through. - Build a creator council or network that gives us a consistent view of what creators are seeing, where Discord is falling short, and what would make the platform more useful to them and their communities. - Build systems and playbooks that let a selected program grow over time without losing the relationships and responsiveness that made it valuable. Now Qualifications (What You Should Have): - A strong passion for Discord and/or gaming, and an appreciation for the creators and communities we serve. - 7+ years in creator partnerships, community, platform programs, marketing, product partnerships, or a related field. - Deeply familiar with how creators build audiences, operate their businesses, and manage communities across platforms like YouTube, Twitch, TikTok, Instagram, Patreon, Reddit, and Discord. - You have built and operated creator or partner programs at scale, and you understand how to begin with a selected group without designing something that can never grow beyond it. - Biased to ship and iterate. You can launch a useful first version, learn from it, and raise the ambition over time. - Comfortable leading as an individual contributor. You create alignment and momentum across teams without relying on headcount or reporting lines. - An excellent cross-functional partner across Support, Product, Marketing, Comms, Partnerships, Policy, and more. Bonus Points (preferred): - You have built a creator, partner, ambassador, advisory, or VIP program for a consumer platform. - You have designed accelerated support or escalation programs for influential users. - You have worked directly with gaming creators and understand the relationship between creators, games, and communities. - You have built programs involving product access, creator events, recognition, or discovery. - You have helped turn creator feedback into product changes, policies, or platform strategy. - You have built a program that began with a small trusted group and expanded without losing what made it valuable. Pay: - The US base salary range for this full-time position is $256,000 to $288,000 + equity + benefits. - Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. - Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. - Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. We should include relocation info maybe in About the role or a separate note; but we can put in About the role paragraph at end. We must not include the "Why Discord?" section? That's substantive but not under allowed headings; could be folded into About the role as extra paragraph. It's about mission. We'll include it in About the role. "Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!" This is substantive; we can add as a paragraph in About the role. Also the accommodation statement: "Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know." This is substantive but maybe not needed? It's about interview process; could be considered boilerplate? It's not EEO but it's about accommodations. Might be considered relevant. However the instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is about accommodations, not EEO. Might keep? It's not strictly boilerplate but could be considered part of the posting. I'd keep it maybe in About the role or a separate note? But we have no section for it; we could add to About the role as a final paragraph. Privacy policy line: "Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE." That's likely boilerplate legal; remove. Now construct HTML. We'll output:About the role
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Creators are people who build audiences across the internet: influential voices whose communities listen to them and want to spend time together. Many of those communities already live on Discord, but our relationship with creators has grown organically. We have an opportunity to listen more closely, serve them more intentionally, and build a relationship that reflects the role they play on our platform. We’re hiring a Senior Staff Program Manager to build Discord’s approach to creators from the