Senior Program Manager, Workforce & Talent

Work directly with the IEDC Workforce & Talent team to serve as a vital link between businesses and talent resources—including universities, education institutes, government agencies, and community stakeholders—to help employers cultivate robust talent pipelines, meet hiring goals, and implement training and development programs. Support IEDC’s concierge talent services for business prospects considering locating or expanding in Indiana, enhancing the state’s incentive toolkit. Ensure Indiana offers coordinated support in talent recruitment, attraction, and training, prioritizing new business prospects and growing businesses with active incentive contracts.

Responsibilities

• Higher Education Relationship Management – Lead relationship management and strategy with career centers and other workforce pipelines at higher education institutions.
• CRM – Develop strategy for and manage database of key stakeholders.
• Talent Fulfillment Metrics – Collaborate with DWD, DOE, and internal partners to identify collective and respective metrics of talent fulfillment.
• Talent support for business development projects – Partner with the Business Development team on projects and RFPs.
• Talent contract management – Co-manage goals for IEDC’s relationships with Make My Move and other talent-related contracts.
• Future of Work – Collaborate with DWD, DOE, and IEDC’s internal workforce team to support future of work talent development opportunities.
• Support the Vice President, Workforce & Talent and IEDC team in all talent fulfillment activities.
• Provide talent recruitment, development, and connection support to the IEDC Business Development team.
• Participate in the preparation and development of short- and long-term strategic plans based on organizational talent goals.
• Liaise among stakeholders within State Government as well as field stakeholders including employers, educators, economic developers, local government, and others.
• Prepare reports as necessary to the Vice President, Workforce & Talent on matters of importance.
• Support any duties assigned as necessary to serve the mission of the IEDC.
• Coordinate routinely with peer operational leaders in the Dept of Workforce Development, Dept of Education, IEDC, and other workforce-affiliated partner agencies.
• Coordinate with the IEDC communications team for all talent widespread outreach/messaging.
• Coordinate with IEDC administrative team members to manage invitations, operations, and follow-up for field stakeholder engagement meetings.
• Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies, and regulatory action affecting Indiana’s ability to attract, develop, connect, and retain talent.
• Enhance and/or develop, implement, and enforce policies and procedures to improve the overall operation and effectiveness of the corporation.

Requirements

• Bachelor’s degree required.
• 3-5 years program management experience required.
• State government experience preferred.
• Knowledge of Indiana assets and how to leverage them to drive significant results.
• Knowledge of talent resources in the State, including partner agencies focused on attracting and retaining a viable workforce and strong talent.

Skills

• Core Ethics, Values, Integrity and Trust – Adheres to ethical standards during both good and bad times, practices what they preach, is direct and truthful, widely trusted, keeps confidences, admits mistakes, and does not misrepresent for personal gain.
• Managing Vision and Purpose – Communicates a compelling and inspired vision or sense of core purpose, talks about possibilities, is optimistic, and can inspire and motivate individuals or groups.
• Strategic Agility – Sees ahead clearly, anticipates future consequences and trends accurately, has broad knowledge and perspective, is future-oriented, and can create competitive and breakthrough strategies and plans.
• Drive for Results and Action Oriented – Exceeds goals successfully, is bottom-line oriented, skillfully executes plans, steadfastly pursues self and others for results, works with energy, seizes opportunities, and is not fearful of acting without planning.
• Political Savvy – Maneuvers through complex political situations effectively and quietly, is sensitive to how people and organizations function, anticipates landmines, and plans accordingly.
• High Emotional Intelligence – Uses emotional information to guide thinking, behavior, and decision-making. Emotionally self-aware, self-manages, and effectively manages the emotions of others.
• Planning and Dealing with Ambiguity – Accurately scopes out the length and difficulty of tasks, sets objectives and goals, breaks down work into process steps, measures and evaluates results. Effectively copes with change, can shift gears comfortably, can decide and act without having the total picture, and handles risk and uncertainty.

Pay

The salary range for this position is $71,802 – $74,000, commensurate with education and work experience.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs, including:
  • 160 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
  • Up to 16 hours of paid community service leave.
  • Combined 192 hours of paid vacation, personal, and sick leave time off.
  • 12 paid holidays, 14 on election years.
• Education Reimbursement Program.
• Group life insurance.
• Referral Bonus program.
• Employee assistance program that allows for covered behavioral health visits.
• Qualified employer for the Public Service Loan Forgiveness Program.
• Free parking for most positions.
• Free LinkedIn Learning access.