Senior Specialist, Financial Navigating

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Skills, Benefits, Pay, Schedule. Include only sections with real specific content. Remove boilerplate, navigation, EEO, etc. Keep substantive info. Let's parse the posting. First paragraph: "Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results." That's about company culture, mission. Could be "About the role"? Actually "About the role" maybe includes description of role. But we have "The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $20.45 - $22.50/hr based on experience This position is an onsite role, and candidates must be able to work on-site***" Then description of Financial Navigator role. We need sections: About the role (maybe summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We'll not include job title. We need to include only sections with real specific content. Let's extract: About the role: Could be the introductory paragraph about Ensemble and the role purpose? The posting includes "Thank you for considering a career at Ensemble! ..." plus O.N.E Purpose. That's about company values. Could be considered "About the role" but maybe better as "About the role" summarizing the position: The Financial Navigator role will be responsible for guiding patients through their financial journey during their stay at the facility and immediately post discharge. etc. That is more responsibilities. So maybe "About the role" could be a brief overview: The Financial Navigator role will be responsible for guiding patients through their financial journey during their stay at the facility and immediately post discharge. The Navigator will be assigned to a patient at the time of service and will be available up to 30 days post discharge. The Financial Navigator will serve as an onsite point person for the patient in order to reduce confusion between the patient and the separate functional areas of financial services. That's specific. So we can put that under

About the role

with

. Responsibilities: list of duties: screening self-pay patient’s bedside, completing and submitting Medicaid, Disability and Financial Assistance applications, triaging financial questions, providing patient education, performing onsite patient rounding and facilitating process improvement projects for the patient’s financial journey. Also essential job functions list: many bullet points. We'll extract those as

• . Requirements: maybe "Job Experience: 3 to 5 Years Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences." Also "Education Level: Bachelor’s degree or Equivalent Experience". Also "Required Knowledge, Skills, and Abilities: Experience in multiple areas of the revenue cycle is preferred, including but not limited to a financial counselor role, customer service role, public benefits/Medicaid advocate/eligibility, state case/eligibility specialist or other applicable roles Prior Patient Access or Physician based experience is a plus". That could be Requirements or Qualifications. Qualifications: maybe similar. We need to decide which sections to include. We can combine some. Skills: maybe list of skills: subject matter knowledge in Public Benefits Eligibility - Medicaid Screening and/or Financial Assistance, Accountability for Medicaid Screening and Conversion for self-pay patients, Financial Counseling – Workqueues/Worklists, POS Collections, Denial Review, Financially clear each patient, Verify and/or secure coverage or complete screening for patients in-house, including Labor & Delivery, Newborn and NICU location focus, to prepare and help lead the daily and/or weekly In-House review calls, Creating estimates and POS Collections, Accountable for meeting productivity and department KPIs, Be knowledgeable of all client specific payment models. Take a proactive approach in patient education to improve: Patient experience to improve financial performance, Ensure continuity on challenging in-house cases, Ability to triage patient financial questions and ensure resolution while in-house, Face-to-face connection with patients throughout their care journey, Real time feedback and issue resolution, Escalate any financial process gaps identified, Communicate and collaborate with other personnel as needed, including case management, social workers, or physician liaisons, Must demonstrate critical thinking, problem solving and knowledge of all the Revenue Cycle areas and processes to be effective in the position, Performs other duties as assigned. That's a lot; could be under Skills. Benefits: The posting mentions "Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement" and later "Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs." Also "Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company." Also list of awards etc. But we should only include Benefits if specific content. There's mention of comprehensive benefits package, healthcare, time off, retirement, well-being programs, professional certification, tuition reimbursement, quarterly and annual incentive programs. That's specific enough. Pay: "This position pays between $20.45 - $22.50/hr based on experience". That's specific. Schedule: "This position is an onsite role, and candidates must be able to work on-site". That's schedule info (onsite). Could be considered Schedule. We must not include sections with filler like "commensurate with experience". We have actual numbers. Now we need to output HTML fragment with headings and content. We must not repeat job title as heading. We'll not. We'll include sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. Possibly Qualifications not needed if we covered in Requirements. But we need to avoid duplication. Let's decide: - About the role: overview paragraph. - Responsibilities: list of duties (screening, completing applications, triaging, education, rounding, process improvement). Could also include essential job functions but those are more like skills/knowledge. We'll keep responsibilities as the core duties list. - Requirements: experience (3-5 years), education (Bachelor's or equivalent), openness to innovation/AI, prior patient access or physician experience a plus. - Skills: list of knowledge/abilities (subject matter knowledge areas, financial counseling, etc.) - Benefits: comprehensive benefits package, healthcare, time off, retirement, well-being programs, professional certification, tuition reimbursement, quarterly/annual incentive programs. - Pay: $20.45 - $22.50/hr based on experience. - Schedule: onsite role, must be able to work on-site. We must not include boilerplate like EEO, awards list, etc. Now format. Use

  About the role

  then

  ...

  For lists:
  • ...
  We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the specifics exactly as written, but we can rephrase slightly? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Means we should not omit details, but we can rephrase? Safer to keep the original phrasing but maybe we can keep as is. Let's extract exact sentences. About the role: The paragraph: "The Financial Navigator role will be responsible for guiding patients through their financial journey during their stay at the facility and immediately post discharge. The Navigator will be assigned to a patient at the time of service and will be available up to 30 days post discharge. The Financial Navigator will serve as an onsite point person for the patient in order to reduce confusion between the patient and the separate functional areas of financial services." We'll put that as

  . Responsibilities: The list after "Key support function of the Financial Navigator will include, but are not limited to,": screening self-pay patient’s bedside, completing and submitting Medicaid, Disability and Financial Assistance applications, triaging financial questions, providing patient education, performing onsite patient rounding and facilitating process improvement projects for the patient’s financial journey. We'll make each as

• . Also there are "Essential Job Functions:" list. Those could be considered responsibilities as well, but they are more detailed. To preserve all substantive info, we should include them too. However that may cause duplication with responsibilities list. But we can combine them under Responsibilities as a longer list. Let's extract Essential Job Functions bullet points (they are in paragraph separated by line breaks but not bullet). We'll convert each to
• . List: - Navigator will have subject matter knowledge in the following functional areas Public Benefits Eligibility - Medicaid Screening and/or Financial Assistance - Accountability for Medicaid Screening and Conversion for self-pay patients - Financial Counseling – Workqueues/Worklists, POS Collections, Denial Review - Financially clear each patient: Verify and/or secure coverage or complete screening for patients in-house, including Labor & Delivery, Newborn and NICU location focus, to prepare and help lead the daily and/or weekly In-House review calls - Creating estimates and POS Collections - Accountable for meeting productivity and department KPIs - Be knowledgeable of all client specific payment models. Take a proactive approach in patient education to improve: Patient experience to improve financial performance - Ensure continuity on challenging in-house cases - Ability to triage patient financial questions and ensure resolution while in-house - Face-to-face connection with patients throughout their care journey - Real time feedback and issue resolution - Escalate any financial process gaps identified - Communicate and collaborate with other personnel as needed, including case management, social workers, or physician liaisons - Must demonstrate critical thinking, problem solving and knowledge of all the Revenue Cycle areas and processes to be effective in the position - Performs other duties as assigned We'll include these as
• under Responsibilities. Now Requirements: "Job Experience: 3 to 5 Years Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. Education Level: Bachelor’s degree or Equivalent Experience Required Knowledge, Skills, and Abilities: Experience in multiple areas of the revenue cycle is preferred, including but not limited to a financial counselor role, customer service role, public benefits/Medicaid advocate/eligibility, state case/eligibility specialist or other applicable roles Prior Patient Access or Physician based experience is a plus" We need to separate maybe into Requirements and Skills. But the "Required Knowledge, Skills, and Abilities:" could be Skills. Let's treat Requirements as experience and education. Skills as the list of knowledge/abilities. Thus Requirements: 3-5 years experience, must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. Education: Bachelor’s degree or