Senior Specialist, Communications – Store Operations & Learning

Responsibilities

• Develop, coordinate, and distribute clear, concise, and timely communications to store associates and leaders across Catalyst Brands, ensuring alignment with company priorities, operational initiatives, and business objectives.
• Support the design, deployment, and maintenance of training programs, learning resources, job aids, and development materials for retail associates and leaders.
• Affiliate in the administration and ongoing management of learning platforms, communication channels, and related technologies, ensuring content is accurate, accessible, and current.
• Maintain web-based content, resource libraries, and sites that support operational communications, training initiatives, and employee development programs.
• Support the planning and execution of brand specific training, compliance training, and other employee development activities.
• Manage databases, content repositories, and reporting tools used to support communication and learning initiatives.
• Support the execution of assigned functions, special projects, and strategic initiatives that drive associate engagement and business performance.
• Participate in planning activities and provide project coordination and support as needed.

Qualifications

• Takes initiative and remains adaptable in a fast-paced environment, responding effectively to changing business needs, priorities, and opportunities with short notice.
• Works collaboratively across functions to balance competing priorities, build alignment, and achieve desired outcomes.
• Effectively manages multiple projects and timelines simultaneously.
• Demonstrates strong written and verbal communication skills, with the ability to create clear, engaging communications and learning content for diverse audiences and organizational levels.
• Results-oriented and self-motivated with a strong sense of urgency, capable of identifying opportunities for continuous improvement, operational effectiveness, and employee development.
• Knowledge of adult learning principles and learning program administration, with the ability to support the development, deployment, and evaluation of training initiatives.
• 4+ years in a retail store environment or corporate environment (store experience strongly preferred).

Pay

USD $57,000.00 - USD $95,000.00 /Yr.